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- Tasks: Lead a dynamic team to deliver exceptional hospitality and food experiences.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on innovation.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Be part of a diverse team that values growth and creativity.
- Why this job: Make a real impact in a vibrant environment while developing your career.
- Qualifications: Experience in food & hospitality management and a passion for customer service.
The predicted salary is between 40000 - 40000 £ per year.
Company Description
Location: Amazon NCL1, 17 Follingsby Ln, Gateshead NE10 8YA
Salary: £40,000
Why not work with one of our large distribution contracts operating 5 over 7 days (predominantly Monday to Friday)? We offer a well-executed food offer through the main restaurant, 3 floors of vending, and a varied hospitality offering with around 500 on site managing a team of 22 over two shifts. A truly rewarding position for an ambitious General Manager looking for a new challenge!
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks' enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn.
As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description:
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance
Qualifications:
- Previous experience as a general manager in food & hospitality
- Background within a large food business i.e. distribution, stadia
- Have a contagious passion for food and customer service
- You draw satisfaction from managing, training, and supporting a team
- Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
- Excellent delegation and influencing skills
- Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
- Meticulous organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Excellent strategic thinking and critical reasoning skills
- Works according to the BaxterStorey core values
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality.
General Manager in Gateshead employer: BaxterStorey UK
Contact Detail:
BaxterStorey UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Gateshead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your experiences and how you’ve motivated teams in the past. Remember, they’re looking for someone who can inspire others!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like BaxterStorey, and express your interest. A well-timed email can make all the difference and show that you’re genuinely keen on joining their team.
✨Tip Number 4
Prepare for interviews by researching the company culture and values. Understand what makes BaxterStorey tick and be ready to discuss how your own values align with theirs. This will help you stand out as a candidate who truly fits into their vision.
We think you need these skills to ace General Manager in Gateshead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the General Manager role. Highlight your leadership experience in hospitality and any achievements that showcase your ability to motivate a team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for food and customer service, and explain why you’re the perfect fit for BaxterStorey. Don’t forget to mention how you can contribute to creating exceptional experiences.
Showcase Your Achievements: When detailing your previous roles, focus on specific achievements that demonstrate your financial acumen and ability to drive performance. Use numbers and examples to illustrate how you've met or exceeded KPIs in past positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at BaxterStorey UK
✨Know Your Stuff
Before the interview, dive deep into BaxterStorey's values and mission. Understand their approach to hospitality and how they create exceptional experiences. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on mentoring, training, and creating a positive work culture. Be ready to discuss specific challenges and how you overcame them.
✨Be Financially Savvy
Brush up on your financial knowledge, especially regarding budgets and KPIs. Be prepared to discuss how you've driven commercial performance in previous roles. Showing that you can balance great service with financial acumen will set you apart.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about their training programmes, team dynamics, or how they measure success in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.