Hospitality Assistant - Monday to Friday in Edinburgh

Company Description

Hospitality Positions available. Full Time & Part time roles available, Monday - Friday in Edinburgh at £12.60 an hour, with occasional weekend work. We are closed on Christmas and bank holidays. Great public transport links and onsite parking. Experience preferred but not essential. Flexible shift pattern available.

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.

At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, which is why we’re looking for a number of catering team members who strive to exceed expectations at every turn. We are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, which is why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance because we believe that people excel when they are given the space to take care of themselves. If you are a person who thrives on delivering extraordinary experiences and loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

We are seeking a friendly and efficient Hospitality Assistant to join our team in Edinburgh, United Kingdom. This Monday to Friday role offers an exciting opportunity to contribute to our organisation's commitment to delivering exceptional customer service and memorable experiences.

• Collect, set up, and deliver food service, hospitality room, and conference services as required.
• Clean and polish cutlery, glassware, and crockery for upcoming events.
• Prepare and present food and beverage requests for customers, clients, and guests in designated meeting spaces.
• Work independently and take initiative over duties and tasks without constant supervision.
• Serve guests with a genuine and positive demeanour, ensuring efficient and high-quality service.
• Operate licensed bars and serve alcoholic beverages when required.
• Use coffee machines to prepare hot beverages.
• Assist with ordering and managing deliveries as needed.
• Ensure all hospitality requirements are prepared and available, reporting any shortages to the line manager.
• Undertake any other reasonable tasks to meet the needs of the business.

Qualifications

• Excellent product knowledge of food and beverages.
• Strong communication and interpersonal skills.
• Proven ability to take initiative and work independently.
• Excellent time management and organisational skills.
• Supportive team player with a collaborative attitude.
• Strong presentation skills and attention to detail.
• Exceptional customer care skills and a customer-focused mindset.
• Experience in the hospitality or food service industry.
• Knowledge of food safety and hygiene standards.
• Ability to work efficiently in a fast-paced environment.
• Physical stamina to stand for long periods and carry trays/equipment.
• Flexibility to adapt to changing priorities and customer needs.

Additional Information

• £12.60 per hour, Monday to Friday with occasional weekend work.
• 28 days holiday including bank holidays plus your birthday off.
• 3 volunteering days.
• 3 days grandparent leave.
• 24 weeks enhanced maternity leave.
• Secondary career leave.
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke training and development opportunities.
• Apprenticeship opportunities for all experience levels.
• Pension and life insurance.
• Discounts available from Perkbox app, from high street shops to holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

Here at BaxterStorey, we have an exciting opportunity for experienced and highly motivated individuals for our highly prestigious client in the heart of the City. This role would suit an individual who thrives working in an inclusive, value-driven, dynamic, and entrepreneurial environment. This facility will host 2000+ employees, offering a food hall style restaurant, premium sandwich & beverage bar concept, and an unmanned retail outlet. In addition, there is an onsite 70 Bedroom Hotel, 300 Capacity Conference Centre, and a variety of different meeting rooms/spaces across campus.

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral, or university), we have created beautiful spaces, exciting menus, and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!