Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our front of house team and create a welcoming experience for customers.
- Company: BaxterStorey, a leading contract caterer focused on fresh, innovative food.
- Benefits: Enjoy 28 days holiday, free meals, paid overtime, and discounts on shopping.
- Other info: Be part of a diverse team that values inclusion and personal development.
- Why this job: Perfect for those eager to learn and grow in a supportive environment.
- Qualifications: A positive attitude and willingness to learn are key; experience is a bonus.
The predicted salary is between 27000 - 28000 £ per year.
We are looking for a friendly and reliable Customer Service Assistant (Hospitality) to join our front of house team at a busy and modern workplace restaurant. You don’t need loads of experience. If you’ve got a positive attitude, enjoy working with people, and are willing to learn, we’ll support you every step of the way.
You’ll be working across a 500 seat staff restaurant, coffee shop and hospitality service, helping to create a welcoming and professional experience for every customer.
What You’ll Get- 28 days holiday including bank holidays
- Your birthday off
- Free meals on shift
- Paid overtime opportunities
- 3 volunteering days
- Enhanced family leave, including maternity and grandparent leave
- Training, development and apprenticeship opportunities
- Pension and life insurance
- Discounts on shopping, travel and entertainment
- Wellbeing support and employee assistance programme
- Cycle to work scheme
At BaxterStorey, we know it’s our people that make the difference. You’ll be part of a supportive team where you’re encouraged to learn, develop and build your confidence in a customer facing role. We focus on creating a positive working environment where people feel valued and have a good work life balance.
Job Description OverviewThis is a customer facing role where you will support the day to day running of the restaurant, coffee shop and hospitality services. You will play a key part in delivering a welcoming, efficient and professional service.
Key Responsibilities- Support the setup and service of food counters and hospitality areas
- Serve customers in a friendly, professional and efficient manner
- Maintain high standards of food presentation and display at all times
- Keep all service areas, counters and dining spaces clean, tidy and well stocked
- Be visible and approachable during service, responding quickly to customer needs
- Build a good understanding of the food offer to confidently assist customers
- Work across different service areas as required to support the team
- Follow all food safety, health and safety and hygiene standards
- Complete cleaning tasks in line with daily and weekly schedules
- Work collaboratively with colleagues to ensure a smooth and efficient service
- A positive attitude and willingness to learn
- Good communication and customer service skills
- Reliable, punctual and able to work as part of a team
- Good attention to detail and organisation
- Flexible approach to working across different areas
You will be based within a large, modern workplace catering operation, including a high volume staff restaurant, coffee shop and hospitality services.
About UsBaxterStorey is one of the UK’s leading contract caterers, delivering fresh, innovative food across Business and Industry. We work closely with our clients to create tailored food experiences that suit each workplace, from busy staff restaurants to high quality hospitality.
What We Stand For- Sustainability: We are committed to responsible sourcing and reducing our environmental impact in everything we do.
- Nutrition: We believe good food supports wellbeing. Our meals are freshly prepared, balanced and made with quality ingredients.
- Food Innovation: From themed events and tasting tables to chef demonstrations and food theatre, we create dining experiences that are engaging, creative and enjoyable.
Our people are at the heart of our business. We invest in training and development to help our teams grow, build confidence and progress in their careers. We’re not looking for perfection. If you’re motivated, positive and willing to learn, we’ll support you to reach your potential.
Inclusion and DiversityWe are proud to be an inclusive employer and welcome applications from all backgrounds. We are committed to creating a workplace where everyone feels respected, supported and able to be themselves. Our ambition is to set the standard for inclusion within hospitality.
Important InformationThis role is subject to satisfactory references. A DBS check is required due to the nature of the site.
If you’re enthusiastic, willing to learn and want to be part of a supportive team, we’d love to hear from you.
Customer Service Assistant (Hospitality) in Didcot employer: BaxterStorey UK
Contact Detail:
BaxterStorey UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Hospitality) in Didcot
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BaxterStorey. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with people, think of some scenarios where you can demonstrate your positive attitude and willingness to learn. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions matter, and showing that you take pride in your appearance reflects your attitude towards the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Customer Service Assistant (Hospitality) in Didcot
Some tips for your application 🫡
Show Your Positive Attitude: When writing your application, let your positive attitude shine through! We want to see that you're enthusiastic about the role and ready to learn. A friendly tone can make a big difference.
Highlight Your Team Spirit: Make sure to mention any experiences where you worked as part of a team. We value collaboration, so sharing examples of how you’ve contributed to a group will help us see you as a great fit!
Keep It Clean and Tidy: Just like we maintain high standards in our service areas, your application should be neat and well-organised. Proofread for any typos or errors to show us you pay attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BaxterStorey UK
✨Show Your Positive Attitude
Make sure to convey your enthusiasm and willingness to learn during the interview. A positive attitude can go a long way in customer service roles, so share examples of how you've approached challenges with a smile.
✨Know the Company and Role
Do a bit of homework on BaxterStorey and the specific role of Customer Service Assistant (Hospitality). Understanding their values, such as sustainability and innovation, will help you align your answers with what they’re looking for.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be ready to discuss your experiences in team settings. Highlight how you’ve collaborated with colleagues in the past to create a positive environment or solve problems together.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities or how the team supports each other in a busy environment.