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For Companies At a Glance
- Tasks: Support the General Manager in daily operations and lead diverse teams.
- Company: Join BaxterStorey, a leader in creating exceptional hospitality experiences for nearly 20 years.
- Benefits: Enjoy opportunities for career growth, training, and a positive team culture.
- Why this job: Be part of a dynamic team delivering outstanding food and service in a fast-paced environment.
- Qualifications: Experience in hospitality or contract catering, strong leadership, and financial skills required.
- Other info: We value diversity and inclusion, encouraging all motivated individuals to apply.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
As our Deputy General Manager your focus is to work closely with your teams to develop a great work relationship and together to provide the best customer service.
As well as having an excellent presentation, organisational and communication skills, you will be able to demonstrate a real passion for food & service and possess bags of enthusiasm.
- Collaborate with the back of house team to help develop well-balanced and nutritious menus that cater to diverse dietary requirements and preferences.
- Prepare and manage the catering budget, ensuring cost-effective operations while maintaining quality standards.
- Establish strong relationships with school Bursars, Head Teachers and faculty.
- Recruit, train, supervise and motivate catering staff.
- Ensure compliance with food safety regulations, hygiene standards, and quality control protocols.
- Identify opportunities for growth, innovation and improvement in menu offerings, service delivery and operational efficiency.
- Maintain strict adherence to health and safety regulations, ensuring a clean and organised retail environment.
Qualifications
- Proven experience as a Deputy Retail Manager/Deputy General Manager/Assistant Manager in a high-volume, quality-focused environment, preferably contract catering.
- You can demonstrate that managing, training, and supporting a team has been an important part of your career to date.
- Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance.
- Excellent coaching, delegation and influencing skills.
- Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to thrive under pressure.
- Ability to multitask, prioritise responsibilities, and adapt to changing circumstances in a fast-paced environment.
- Meticulous organisational abilities and a high attention to detail
- Empathetic, clear and highly effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Excellent strategic thinking and critical reasoning skills
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
Deputy General Manager employer: BaxterStorey UK
Contact Detail:
BaxterStorey UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Familiarise yourself with the key responsibilities outlined in the job description. Understanding the day-to-day operations and the specific challenges faced by a Deputy General Manager will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the hospitality and catering industry. Attend relevant events or join online forums to connect with others who may have insights into the role or even know about opportunities at StudySmarter.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you've successfully managed teams or projects. Be prepared to share specific examples that highlight your ability to maintain high standards and deliver exceptional service.
✨Tip Number 4
Research our company values and culture. Understanding what we stand for at StudySmarter will allow you to align your personal values with ours, making you a more attractive candidate for the Deputy General Manager position.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams and operations, particularly in hospitality or contract catering. Use specific examples that demonstrate your financial acumen and organisational skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Mention how your leadership style aligns with the company's values, such as being visionary and positively collaborative.
Showcase Relevant Skills: Emphasise your supervisory and communication skills in both your CV and cover letter. Provide examples of how you've successfully trained and supported teams to achieve high standards of service.
Highlight Compliance Knowledge: Mention your understanding of relevant legislation like the Food Safety Act and Health and Safety at Work Act. This shows you are aware of the importance of compliance in maintaining operational excellence.
How to prepare for a job interview at BaxterStorey UK
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid understanding of the Deputy General Manager role. Familiarise yourself with the key responsibilities and how they align with your experience. This will help you articulate how you can support the General Manager effectively.
✨Showcase Your Leadership Skills
As this role involves managing large teams, be prepared to discuss your leadership style and experiences. Share specific examples of how you've motivated teams, handled conflicts, or improved team performance in previous roles.
✨Demonstrate Financial Acumen
Since financial management is crucial for this position, be ready to talk about your experience with budget management and cost control. Highlight any relevant achievements that showcase your ability to contribute to commercial performance.
✨Emphasise Client Relationship Building
Building strong client relationships is key in this role. Prepare to discuss how you've successfully managed client expectations in the past, and provide examples of how you've executed briefs with precision and care.
