At a Glance
- Tasks: Lead a team to manage 100 vending machines and ensure top-notch service.
- Company: Join BaxterStorey, a leader in hospitality with a vibrant culture.
- Benefits: Enjoy 28 days holiday, free meals, and discounts on high street brands.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a food revolution and make a real impact in hospitality.
- Qualifications: Experience in customer-facing roles and strong leadership skills required.
The predicted salary is between 40500 - 49500 £ per year.
- Vending supervisor Airbus Broughton – Chester, CH4 0DR
- Company Description
- Title: Vending supervisor
Benefits
- 28 Days holiday inclusive of bank holidays.
- Birthday additional holiday.
- 3 days volunteering days.
- 3 days grandparent leave.
- 24 week’s enhanced maternity leave.
- Secondary career leave.
- Wedding/commitment day leave.
- Free meals on shift.
- Bespoke development training.
- Pension and life insurance.
- Discounts available from Perkbox app, from high street shops to holidays & cinema.
- Wellbeing hub.
- Access to employee assistance programme.
- Cycle to work scheme.
- We are seeking a highly organised and motivated
- Vending Supervisor to oversee a large-scale vending operation comprising
100 vending machines across a busy industrial, manufacturing, or commercial site.
This is a hands‑on supervisory position responsible for ensuring machines are fully stocked, operational, clean, and delivering excellent service to customers alongside delivering profitable grwoth.
The successful candidate will lead a team of vending operatives, manage stock control, coordinate maintenance activities, and drive continuous improvement across the vending operation.
Key Responsibilities
- Supervise the day-to-day operation of approximately 100 vending machines across the site.
- Lead, coach, and support a team of vending operatives and service technicians.
- Plan and manage machine replenishment schedules to maximise availability and sales.
- Monitor stock levels, place orders, and maintain accurate inventory records.
- Analyse sales data, consumption trends, and stock movements to optimise product ranges.
- Ensure machines are maintained to a high operational and presentation standard.
- Coordinate repairs and preventative maintenance activities with internal and external service providers.
- Investigate and resolve customer complaints promptly and professionally.
- Ensure compliance with food safety, health & safety, and company procedures.
- Conduct regular audits of machine cleanliness, pricing, product availability, and service standards.
- Manage cash collection, reconciliation, and reporting processes where applicable.
- Produce weekly and monthly performance reports for management.
- Identify opportunities to increase revenue, reduce waste, and improve customer satisfaction.
Skills & Experience Required
Essential
- Previous experience in vending, retail operations, catering, facilities management, or a similar customer‑facing environment.
- Experience supervising or managing a team.
- Strong organisational and planning skills.
- Excellent communication and customer service abilities.
- Competent in Microsoft Excel, Outlook, and basic reporting systems.
- Ability to analyse data and make commercial decisions.
- Full UK driving licence.
Desirable
- Experience managing large vending operations.
- Knowledge of food hygiene and food safety requirements.
- Experience using vending management systems.
- IOSH Working Safely or similar health and safety qualification.
- Experience of stock control and inventory management.
The ideal candidate will be a proactive leader who enjoys working in a fast‑paced operational environment.
You will be comfortable balancing customer service, team management, stock control, and commercial performance while ensuring the highest standards across a large vending estate.
Job Description
Supervision and Training – recruit, train, and supervise catering staff, including servers, chefs, and support personnel.
Set clear expectations and provide ongoing feedback to maintain a high level of performance.
Quality Control – monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations.
Address and resolve any issues or concerns promptly to ensure customer satisfaction.
- Logistics Management
- coordinate delivery, setup, and breakdown of catering equipment and supplies.
Oversee the flow of events, including food service, beverage distribution, and guest interactions.
Manage inventory and order supplies as needed to maintain adequate stock levels.
Customer Service – foster positive relationships with clients and guests, addressing their needs and concerns.
Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy.
Be curious, solicit feedback from clients to continuously improve catering services.
Qualifications
- Previous experience within the hospitality industry
- Have a contagiouspassion for food and customer service.
- You draw satisfaction from supervising, training, and supporting a team.
- Understanding of delegation skills.
- Excellent organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
Baxter
Storey Values
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
Baxter Storey is committed to encouraging equality, diversity, and inclusion among our workforce.
The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ’set the standard and to be recognised for having the most inclusive culture in hospitality’.
Vending supervisor Airbus Broughton – Chester, CH4 0DR employer: Baxterstorey Uk
BaxterStorey UK is an excellent employer, offering a vibrant work culture where teamwork and high service standards are at the forefront of our dining experience. With ongoing training and development opportunities, employees can grow their skills while enjoying the dynamic atmosphere of campus life, making every meal service a chance to create positive experiences for students and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Vending supervisor Airbus Broughton – Chester, CH4 0DR
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Baxterstorey Uk. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Baxterstorey Uk
Don't be shy about reaching out to Baxterstorey Uk directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Vending supervisor Airbus Broughton – Chester, CH4 0DR
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Baxterstorey Uk and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Baxterstorey Uk
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
