At a Glance
- Tasks: Lead a dynamic team to deliver exceptional hospitality experiences during the night shift.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry with a focus on inclusivity.
- Benefits: Enjoy 28 days annual leave, free meals, and bespoke training opportunities.
- Other info: Be part of a diverse team that values creativity and personal growth.
- Why this job: Make a real impact in hospitality while developing your career in a supportive environment.
- Qualifications: Experience in hospitality management and a passion for customer service are essential.
The predicted salary is between 27000 - 29000 £ per year.
Company Description
Location: Airbus Broughton
Salary: between 27-29k per Annum
Benefits:
- 28 days annual leave per year (including bank holidays)
- Your birthday off as a paid day
- 3 volunteering days
- 3 days grandparent leave
- 26 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Life insurance
- Discounts available on our internal app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a night shift manager who motivates their team to exceed expectations at every turn.
As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description:
- Supporting the day-to-day operations of the location, including recruiting and selecting employees that meet the needs of the location and BaxterStorey
- Assessing employee performance, recognising potential, and meeting their training needs as appropriate
- Holding regular team meetings to communicate targets, required standards, company, and client information
- Collaborating and supporting with the location General Manager to prepare budgets, maintain food costs, and maximise commercial opportunities
- Supporting the General Manager in developing and evolving client services at the location, regularly making adjustments and improvements as needed
- Providing prompt and efficient customer service while consistently exceeding expectations
- Monitoring customer feedback and producing an action plan based on the results
- Ensuring all food is presented and served in line within BaxterStorey’s standards, using innovation in the method and style of presentation and food service
- Assisting with recruiting appropriately skilled employees, assessing their performance, meeting their training needs including supporting on managing any poor performance
- Supporting the General Manager in daily/weekly financial bookwork
- Meeting statutory and company requirements in Health and Safety, Food Safety, and environmental legislation and procedures
- To consistently look at ways of maximising income through effective purchasing from nominated suppliers and creative merchandising
- Maintain and help deliver budgetary records and ensure that all budgets are adhered to
- Support to complete stock takes on a monthly basis and evaluate and calculate the cost of sales results
- Support in conducting Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regards to Hygiene and Safety are established and maintained in line with the company manual
- Liaise and support with your team members and ensure best practices are adhered to
Qualifications:
- Have experience as a supervisor or assistant manager within a hospitality environment, ideally retail
- Experience in creating a thriving and successful working environment
- Possess excellent supervisory and communication skills
- Good delegation and influencing skills
- Able to demonstrate team development skills
- Have the ability to display a real passion for food and customer service
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
Night Shift Manager in Chester employer: BaxterStorey UK
At BaxterStorey, we pride ourselves on being an exceptional employer that values inclusivity, employee growth, and work-life balance. As a Night Shift Manager at our Broughton location, you will benefit from comprehensive training opportunities, generous leave policies including your birthday off, and a supportive work culture that encourages collaboration and creativity. Join us in delivering extraordinary hospitality experiences while enjoying a fulfilling career in a company that truly invests in its people.
StudySmarter Expert Advice🤫
We think this is how you could land Night Shift Manager in Chester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and don’t be shy about letting people know you’re on the hunt for a Night Shift Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching BaxterStorey and understanding their values. Think about how your experience aligns with their mission of delivering exceptional customer service and creating unforgettable moments. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to talk about your leadership style and how you motivate teams. Use examples from your past roles to demonstrate your ability to create a thriving work environment. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the BaxterStorey family. Let’s make that dream job happen!
We think you need these skills to ace Night Shift Manager in Chester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how you can motivate a team and create unforgettable experiences. Share specific examples that highlight your enthusiasm and commitment to exceptional service.
Tailor Your CV:Make sure your CV is tailored to the Night Shift Manager role. Highlight your relevant experience in hospitality, especially any supervisory roles. We love seeing how your skills align with our values, so don’t hold back on showcasing your achievements!
Be Authentic:We appreciate authenticity, so be yourself in your application. Use a friendly tone and let your personality come through. This helps us get a sense of who you are beyond just your qualifications, and it’s a great way to stand out!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at BaxterStorey UK
✨Know the Company Inside Out
Before your interview, take some time to research BaxterStorey. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Night Shift Manager, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire others and create a positive working environment.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as managing poor performance or dealing with customer complaints. Think through potential scenarios and formulate your responses, focusing on your problem-solving skills and customer service approach.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
