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- Tasks: Lead a team to deliver exceptional customer experiences in our Coffee Bar and events.
- Company: Join BaxterStorey, a leader in creating memorable hospitality experiences for nearly 20 years.
- Benefits: Enjoy career development opportunities, a supportive environment, and a chance to be part of the food revolution.
- Other info: We welcome diverse applicants and are committed to fostering an inclusive workplace.
- Why this job: Be part of a passionate team that values creativity, positivity, and sustainability in hospitality.
- Qualifications: Experience in hospitality management, strong communication skills, and a passion for food and service.
The predicted salary is between 28800 - 42000 £ per year.
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- Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded.
- Monitor the work of all colleagues and carry out appraisals, recognise training needs and potential as appropriate.
- Be passionate about the Coffee Bar & events operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer
- Actively encourage colleagues to further develop themselves and seek out new trends.
Job Description
- Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded.
- Monitor the work of all colleagues and carry out appraisals, recognise training needs and potential as appropriate.
- Be passionate about the Coffee Bar & events operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer
- Actively encourage colleagues to further develop themselves and seek out new trends.
Qualifications
- Have experience as a manager within a hospitality environment, ideally retail
- Experience in creating a thriving and successful working environment
- Possess excellent supervisory and communication skills
- Good delegation and influencing skills
- Able to demonstrate team development skills
- Have the ability to display a real passion for food and customer service
Additional Information
For almost 20 years, we have created beautiful spaces, exciting menus, and friendly teams across various locations, ensuring each customer has a memorable hospitality experience.
We seek the brightest and best to join us in building a legacy in hospitality. We support your career development and believe in continuous learning.
Join us and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY: We strive for better, lead the way, and blaze our own trail.
WHOLEHEARTEDLY POSITIVE: We are motivated, inspiring, and passionate about our work.
CREATIVELY COLLABORATIVE: We embrace differences, push creativity, and work together.
FOREVER CONSCIOUS: We protect the planet and support local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and eager to learn, we can develop your potential.
We are proud to be an inclusive employer, welcoming applications from diverse backgrounds and committed to an inclusive environment for all employees.
Join us and bring your unique perspective to our team.
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Catering Assistant Manager employer: BaxterStorey UK
Contact Detail:
BaxterStorey UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the hospitality industry, especially around coffee and events. This knowledge will not only help you stand out during interviews but also show your passion for the role.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend local events or join online forums to connect with others who share your interests. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated colleagues or improved customer experiences.
✨Tip Number 4
Showcase your enthusiasm for food and customer service during any interactions with us. Whether it's through casual conversations or during interviews, let your passion shine through to make a lasting impression.
We think you need these skills to ace Catering Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality management, particularly in retail. Emphasise your supervisory skills and any relevant achievements that demonstrate your ability to create a thriving work environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and the food industry. Mention specific examples of how you've exceeded customer expectations in previous roles and how you can bring new ideas to the Coffee Bar & events operation.
Showcase Team Development Skills: Highlight your experience in monitoring colleagues' performance and conducting appraisals. Provide examples of how you've recognised training needs and encouraged team members to develop their skills.
Research the Company Culture: Familiarise yourself with BaxterStorey's values and mission. Reflect these values in your application by demonstrating how you align with their vision of being visionary, positive, collaborative, and conscious.
How to prepare for a job interview at BaxterStorey UK
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what excites you about working in a Coffee Bar and events operation, as this aligns with the company's values.
✨Demonstrate Team Development Skills
Prepare to discuss how you've previously supported and developed your team members. Highlight any training initiatives you've implemented or how you've recognised potential in others, as this is crucial for the role.
✨Stay Updated on Industry Trends
Research current trends in the hospitality sector, especially related to coffee and events. Being able to discuss new concepts or ideas that could enhance the customer experience will show your commitment to continuous improvement.
✨Exemplify Excellent Communication Skills
Be ready to showcase your communication abilities. Provide examples of how you've effectively delegated tasks or influenced your team positively, as strong supervisory skills are essential for this position.