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- Tasks: Lead a vibrant café, manage a small team, and create exceptional customer experiences.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry with a focus on genuine service.
- Benefits: Enjoy 28 days holiday, free meals, training opportunities, and discounts on high street shops.
- Why this job: Be part of a food revolution and inspire a collaborative team in a supportive environment.
- Qualifications: Experience in hospitality management and a passion for food and customer service.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 24000 - 32000 £ per year.
Location: Brentwood, Essex
Salary: £28,000 per annum
Hours: 32 Hours per week (Monday to Thursday)
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Cafe Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Cafe Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description
What You’ll Do:
- Run a small, vibrant catering outlet with minimal on-site cooking.
- Prepare and present: Fresh deli bar and salad station (including menu planning).
- Warm pastries, jacket potatoes, ready-made soups, and snack pots (with rotation schedule).
- Manage and motivate one team member.
- Keep vending machines and self-service coffee machines stocked and operational.
- Ensure top standards in food safety and health & safety, completing all required paperwork.
- Take ownership of stock control, rotation, ordering, and finance tracking.
- Maintain a clean, welcoming environment for customers.
- Monitor customer service standards, actively seeking and responding to customer feedback.
What We’re Looking For:
- Experience in food safety and health & safety practices.
- Strong organisational skills and attention to detail.
- Ability to lead and support a small team.
- Confidence with stock management and basic financial processes.
- A proactive, can-do attitude and pride in delivering great service.
Qualifications:
- Have experience in as a manager within a hospitality environment, ideally retail.
- Experience in creating a thriving and successful working environment.
- Possess excellent supervisory and communication skills.
- Good delegation and influencing skills.
- Able to demonstrate team development skills.
- Have the ability to display a real passion for food and customer service.
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
Cafe Manager in Brentwood employer: BaxterStorey UK
Contact Detail:
BaxterStorey UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager in Brentwood
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Cafe Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality during interviews! At BaxterStorey, we value genuine hospitality and a positive attitude. Be yourself, share your passion for food and service, and let your enthusiasm shine through. It’s all about making that lasting impression!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you’d handle team motivation or customer feedback. Practising your responses can help you feel more confident and ready to showcase your leadership skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at BaxterStorey. Let’s make this happen together!
We think you need these skills to ace Cafe Manager in Brentwood
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share specific experiences that highlight your love for food and customer service. We want to see how you can inspire a team and create unforgettable moments.
Tailor Your CV: Make sure your CV is tailored to the Cafe Manager role. Highlight relevant experience in managing teams, food safety, and customer service. We’re looking for someone who can lead with confidence, so showcase those skills!
Be Authentic: Don’t be afraid to be yourself in your application. We value individuality and want to know what makes you unique. Share your story and how it aligns with our values at BaxterStorey – we’re all about creativity and collaboration!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at BaxterStorey UK
✨Know Your Menu
Familiarise yourself with the menu items and offerings at BaxterStorey. Be ready to discuss how you would present and manage the deli bar and salad station, as well as your ideas for menu planning. This shows your passion for food and customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and support team members, as well as how you handle challenges. This is crucial for demonstrating that you can inspire a harmonious and collaborative environment.
✨Understand Food Safety Standards
Brush up on food safety and health & safety practices relevant to the hospitality industry. Be prepared to discuss how you would ensure compliance and maintain high standards in these areas, as this is key to running a successful café.
✨Engage with Customer Feedback
Think about how you would monitor and respond to customer feedback. Prepare to share your strategies for maintaining excellent customer service standards and how you would create a welcoming environment for customers, which aligns with BaxterStorey's values.
