At a Glance
- Tasks: Assist in delivering exceptional hospitality experiences and support various operational duties.
- Company: Join a leading contract catering business known for innovation and exceptional service.
- Benefits: Enjoy 28 days holiday, food allowance, and bespoke training opportunities.
- Other info: Flexible hours, supportive environment, and opportunities for growth and development.
- Why this job: Be part of a passionate team creating memorable dining experiences while developing your career.
- Qualifications: Experience in hospitality or catering, strong communication, and customer service skills.
The predicted salary is between 14.5 - 14.5 £ per hour.
- Company Description
- We are looking for a
Hospitality Assistant to join our amazing Hospitality team in Birmingham. We are looking for an individual who has a real passion for the Hospitality industry, is keen to be collaborative and takes pride in their work. Every interaction is an opportunity to create a lasting impression, and we’re looking for a talented individual who strives to exceed expectations at every turn.
We are a leading business in the contract catering industry, known for our innovative and obsessed approach, exceptional service, and authentic and delicious culinary offerings.
We pride ourselves on delivering memorable workplace dining experiences across multiple locations, catering to a diverse clientele.
Our team is passionate about food and dedicated to providing top-notch service.
As a member of the team, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity.
Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.
Job Description
- Cross skilling in all areas of the business such as
Reception Services and operational duties.
- Oversee Hospitality and Retail services including MOD Bar, Smart fridges and events.
- To oversee and complete the set-up, collection, presentation and break down of the hospitality service and offer within the Hospitality department – ensuring time constraints and quality are met to the highest of standards for our clients.
- Ensure clients are given a prompt and efficient service and expectations are consistently exceeded, providing an excellent client service.
- To co-operate with all team members and undertake duties in the Hospitality department as required.
- Ensure all Health & Safety and Food Safety policies, procedures, and protocols are adhered to.
- Ensure due diligence and all accidents are reported to Management.
- Assist in working as One Team, projecting a willing and helpful attitude to colleagues and clients – maintaining a positive and collaborative work environment.
- Assist any other reasonable requests from Management or colleagues.
Qualifications
- Previous experience in a contract catering environment or Reception services
- Attention to details
- Problem-solving skills
- Time management skills
- Customer service skills
- Good communication skills
- Flexibility
Desirable
- Level 2 in Food Safety and Hygiene
- Additional Information
- Monday - Friday 24 Hour contract
- Hourly rate: Up to £14.50 per hour
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
Benefits
- 28 Days holiday including bank holidays
- Plus your birthday off
- Food allowance to use whilst on shift, to ensure you are well nourished during the working day
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks' enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our HAPI app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Hospitality Assistant (Part-time) in Birmingham employer: Baxterstorey Uk
BaxterStorey UK is an excellent employer, offering a vibrant work culture where teamwork and high service standards are at the forefront of our dining experience. With ongoing training and development opportunities, employees can grow their skills while enjoying the dynamic atmosphere of campus life, making every meal service a chance to create positive experiences for students and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant (Part-time) in Birmingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Baxterstorey Uk and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality Assistant (Part-time) in Birmingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Baxterstorey Uk that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Baxterstorey Uk.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Baxterstorey Uk get a sense of who you are beyond your experience!
How to prepare for a job interview at Baxterstorey Uk
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Baxterstorey Uk and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
