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For Companies At a Glance
- Tasks: Prepare and serve high-quality coffee while delivering exceptional customer service.
- Company: BaxterStorey creates beautiful spaces and memorable experiences in hospitality.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and bespoke training opportunities.
- Why this job: Join a collaborative team that values growth, diversity, and a positive work-life balance.
- Qualifications: Friendly, passionate about coffee, and eager to learn; previous experience is a plus.
- Other info: We celebrate individuality and welcome applications from all backgrounds.
Company Description
Title: Barista
Location: London, Zone 1
Salary: £13.85
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you speak the language of coffee with passion, love and energy? Do you deliver joy and exemplary service with every cup? We believe that every interaction is an opportunity to create a lasting impression, and we’re looking for a Barista who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
At BaxterStorey, we believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Barista who thrives on delivering extraordinary experiences and loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description
- Delight our customers by greeting them in a friendly and professional manner
- Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards
- Share the story of our menu, and provide recommendations to customers and be aware allergen procedures
- The pride in your workspace, maintaining cleanliness and organisation of the coffee bar and other surrounding areas in line with cleaning schedules, company and COSHH standards
- Follow all health and safety and food safety guidelines and procedures
- Monitor stock levels and restock supplies as needed
- Use till systems for taking payments and customer orders
- Provide exceptional customer service and resolve any customer issues or complaints
- Be a part of the team assisting on other tasks as needed
Qualifications
- Friendly, outgoing personality; a people person.
- Great work ethic and an even greater smile.
- Good listening & verbal communication skills
- Passion for delivering outstanding customer service
- Perpetuates company philosophy and culture
- Works according to the BaxterStorey core values
- Have a contagious passion for coffee, tea and customer service
- You draw satisfaction from working within a collaborative and inclusive team environment
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Previous experience in a similar role, especially in the food service industry, is often a plus
- Some knowledge of food safety and sanitation practices
- Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
Barista employer: BaxterStorey UK
Contact Detail:
BaxterStorey UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with the coffee culture and trends. Knowing your flat whites from your lattes can really impress during an interview, showing your passion for coffee and customer service.
✨Tip Number 2
Practice your communication skills. As a Barista, you'll need to engage with customers and work as part of a team, so being able to express yourself clearly and positively is key.
✨Tip Number 3
Showcase your adaptability. The hospitality industry can be fast-paced and unpredictable, so be ready to discuss how you've handled challenges or changes in previous roles.
✨Tip Number 4
Research BaxterStorey’s values and culture. Understanding their commitment to inclusivity and exceptional service will help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Your Passion for Coffee: In your application, express your love for coffee and the art of making it. Share any relevant experiences that highlight your enthusiasm and knowledge about coffee, as this is a key aspect of the Barista role.
Highlight Customer Service Skills: Emphasise your ability to deliver exceptional customer service. Provide examples of how you've gone above and beyond to create memorable experiences for customers in previous roles.
Demonstrate Team Spirit: Mention your experience working in collaborative environments. Highlight instances where you contributed to a team’s success, as the company values teamwork and inclusivity.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for the Barista position. Use keywords from the job description and align your skills and experiences with the responsibilities outlined in the posting.
How to prepare for a job interview at BaxterStorey UK
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Share your experiences with different types of coffee, brewing methods, and any unique drinks you've created. This will demonstrate your enthusiasm and knowledge, which is crucial for a Barista role.
✨Emphasise Customer Service Skills
Since delivering exceptional customer service is key, prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to connect with people and create memorable experiences, as this aligns with the company's values.
✨Demonstrate Team Spirit
BaxterStorey values collaboration, so be ready to discuss how you work well in a team. Share stories that showcase your ability to support colleagues and contribute to a positive work environment, as this will resonate with their inclusive culture.
✨Prepare Questions About Development Opportunities
Show your interest in growth by asking about training and development opportunities. Inquire about the apprenticeship programmes mentioned in the job description, as this demonstrates your eagerness to learn and improve your skills within the company.
