At a Glance
- Tasks: Lead a vibrant café team, ensuring exceptional service and smooth operations.
- Company: Join BaxterStorey, a leader in hospitality with a focus on community and growth.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Flexible shifts, supportive environment, and a chance to build your hospitality legacy.
- Why this job: Be part of a dynamic team that celebrates Scottish produce and community spirit.
- Qualifications: Experience in hospitality preferred; supervisory skills a bonus but not essential.
The predicted salary is between 28288 - 28288 € per year.
Welcome to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to welcome individuals who share our passion for providing genuine hospitality and impeccable service.
As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and providing ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.
We are looking for a Café Supervisor to join the team at Rothesay Rooms located in the heart of Ballater. Rothesay Rooms is a busy, welcoming café celebrating the very best of Scottish produce and community spirit. We are more than just a place to eat – we are a community hub where locals and visitors come together over warm smiles, hearty dishes, and genuine Scottish hospitality.
We are open Wednesday to Sunday serving breakfasts and brunch through to lunch and afternoon teas. We also host large groups and private events. At Rothesay Rooms, we believe in the power of food to bring people together.
We Offer:
- Rate: £28,288 per annum
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks' enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our PERKBOX app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
- Shifts: 5 days per week (Wednesday–Sunday)
- Contract: Full Time/ Permanent/ Possible Job Share Opportunity
About the Café Supervisor role:
This is a hands-on supervisory position suited to someone who thrives in a fast-paced environment and leads by example. You will play a key role in ensuring smooth service, supporting the team, and delivering the excellent customer experience we’re known for.
Key Responsibilities:
- To oversee the day-to-day operations by ensuring that our product and the service we provide are always of the highest standard
- To supervise, manage and motivate the team
- To support management team in working towards improving sales and service
- Ensuring high levels of Food and Health & Safety are always maintained
The ideal candidate will possess good food and beverage knowledge in addition to outstanding customer service and leadership skills. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a natural Team Leader who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Qualifications:
Ideally you will have experience in a busy café or hospitality environment. Supervisory experience is preferred but not essential for the right candidate looking for a step up. Must be local to the area, or willing to commute to Ballater. Shifts are Wednesday - Sunday usually within 9am to 5pm, and with the occasional evening shift too for events. This is a full-time role, however a job share may be considered.
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are upbeat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Café Supervisor in Ballater employer: BaxterStorey UK
At BaxterStorey, we pride ourselves on fostering a supportive and inclusive work environment that champions personal growth and celebrates diversity. As a Café Supervisor at Rothesay Rooms in Ballater, you will enjoy a range of benefits including generous holiday allowances, bespoke training opportunities, and a strong emphasis on work-life balance, all while being part of a vibrant community hub that brings people together through exceptional Scottish hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Café Supervisor in Ballater
✨Tip Number 1
Get to know the café scene in Ballater! Visit local cafés, chat with staff, and understand what makes them tick. This will not only give you insights into the community but also help you connect with potential colleagues during your interview.
✨Tip Number 2
Show off your passion for hospitality! When you meet with the team, share your experiences and what excites you about working in a busy café environment. Let your enthusiasm shine through – it’s contagious!
✨Tip Number 3
Prepare some questions for your interview that show you’re keen on growth and development. Ask about training opportunities or how they support team members in their career paths. It shows you’re serious about being part of the BaxterStorey family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining our team at Rothesay Rooms.
We think you need these skills to ace Café Supervisor in Ballater
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to providing exceptional service and creating memorable moments for guests.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Café Supervisor role. Highlight relevant experience in busy café or hospitality environments, and don’t forget to mention any leadership skills you possess!
Be Authentic and Personable:We want to get to know the real you! Use a friendly tone in your application and share personal anecdotes that reflect your personality and how you connect with others in a team setting.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at BaxterStorey UK
✨Know Your Café Culture
Before the interview, dive into BaxterStorey's values and mission. Understand what makes Rothesay Rooms special and how they celebrate Scottish produce and community spirit. This knowledge will help you connect your passion for hospitality with their ethos.
✨Showcase Your Leadership Skills
As a Café Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've motivated a team or improved service. Highlighting your leadership style and how you handle challenges will impress the interviewers.
✨Demonstrate Customer Service Excellence
BaxterStorey prides itself on exceptional guest experiences. Be ready to discuss specific instances where you've gone above and beyond for customers. This will show that you understand the importance of genuine hospitality and can deliver it consistently.
✨Ask Thoughtful Questions
Prepare some insightful questions about the café's operations, team dynamics, or future goals. This not only shows your interest in the role but also helps you gauge if the environment aligns with your career aspirations and values.
