At a Glance
- Tasks: Support the General Manager in delivering high-quality food services and managing daily operations.
- Company: Join a dynamic team in Kingston upon Hull with a focus on inclusivity and growth.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Flexible working hours with opportunities for career advancement.
- Why this job: Make a real impact in food service while developing your leadership skills.
- Qualifications: Experience in food service management and strong communication skills required.
The predicted salary is between 32000 - 32000 £ per year.
Salary up to £32k
Hours: 40hrs per week
Working hours Monday to Friday 7am-3:30pm with occasional evening or weekend shifts.
Benefits
- 28 days holiday including bank holidays
- Birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships for all experience levels
- Pension and life insurance
- Discounts on HAPI app, high street shops, holidays & cinema
- Wellbeing hub
- Employee assistance programme access
- Cycle to work scheme
Job Description
The Assistant Manager plays a key role supporting the General Manager in delivering high-quality food services. This role involves overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining compliance with food safety and financial targets.
Key Responsibilities
- Operational Management
- Assist in day‑to‑day operations of catering service, ensuring smooth delivery of food and beverage services.
- Supervise kitchen and front‑of‑house staff, ensuring efficient workflow.
- Implement and maintain service standards in line with client expectations and company policies.
- Monitor stock levels, place orders, and oversee inventory control.
- Customer Service & Client Relations
- Act as key point of contact, addressing concerns and ensuring high levels of customer satisfaction.
- Handle customer feedback and resolve issues promptly and professionally.
- Assist in organising and managing events or special catering requests as per contract requirements.
- Staff Management & Training
- Support recruitment, training and development of team members.
- Conduct team briefings and ensure staff adhere to service standards and policies.
- Assist in staff scheduling and shift planning to optimise efficiency.
- Financial & Budget Control
- Assist in managing budgets, cost controls and financial reporting.
- Monitor sales, profitability and wastage to ensure financial efficiency.
- Support the General Manager in pricing, invoicing and meeting revenue targets.
- Compliance & Health & Safety
- Ensure all health and safety, food hygiene and legal requirements are strictly followed.
- Maintain accurate records for audits and inspections.
- Implement risk assessments and promote a safe working environment.
Qualifications
- Previous experience in contract catering or food service management.
- Strong leadership and team management skills.
- Excellent customer service and communication abilities.
- Knowledge of food safety regulations and health & safety standards.
- Ability to manage budgets, control costs and monitor financial performance.
- Strong problem‑solving and organisational skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Our Commitment to Inclusion
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees.
Assistant Manager – Kingston upon Hull, HU9 employer: BaxterStorey UK
As an Assistant Manager in Kingston upon Hull, you will thrive in a supportive and inclusive work environment that prioritises employee wellbeing and development. With benefits such as 28 days of holiday, bespoke training opportunities, and a strong focus on work-life balance, our company fosters a culture of growth and satisfaction, making it an excellent employer for those seeking meaningful and rewarding careers in the food service industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager – Kingston upon Hull, HU9
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Assistant Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to operational management and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles. This will help you stand out as a strong candidate for the Assistant Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Assistant Manager – Kingston upon Hull, HU9
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in food service management and any relevant achievements to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Assistant Manager role. Share specific examples of how you've managed teams or improved customer satisfaction in the past.
Show Off Your Personality:We love seeing a bit of personality in applications! Don’t be afraid to let your enthusiasm for the role and the company come through in your writing. It helps us get to know you better!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at BaxterStorey UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Manager role and its responsibilities. Familiarise yourself with the key tasks like operational management, customer service, and staff training. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As an Assistant Manager, strong leadership is crucial. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate staff and maintain high service standards, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer complaints. Think of specific situations you've faced in previous roles and how you addressed them. This will showcase your practical experience and readiness for the challenges of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
