At a Glance
- Tasks: Lead and inspire a team to deliver exceptional service in catering and hospitality.
- Company: Join a forward-thinking company committed to inclusivity and excellence.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Be part of a diverse team that values individuality and growth.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Passionate about food and service with experience in team management.
The predicted salary is between 35000 - 45000 € per year.
Location: City, London
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Access to employee assistance programme
- Cycle to work scheme
Responsibilities:
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance
Qualifications:
- You thrive on getting the best out of people and maximising commercial opportunities.
- You draw satisfaction from managing, training and supporting a team
- Passionate and skilled in creating effective marketing and engagement plans.
- You demonstrate a genuine passion for food & service, with a strong eye for detail in service standards, innovation and merchandising
- You provide a professional catering service, ensuring that company standards are maintained and that Client expectations are met
- Have experience commensurate with role
- Thrive on delivering a great customer experience and leading by example
- Able to demonstrate your analytical approach to problem solving
Equal Opportunity:
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Retail Manager - Catering & Hospitality employer: BaxterStorey Limited
BaxterStorey is an exceptional employer located in the vibrant City of London, offering a dynamic work culture that prioritises employee growth and development. With benefits such as 28 days of holiday, bespoke training opportunities, and a commitment to inclusivity, we empower our Retail Managers to lead with passion and innovation while enjoying a supportive environment that values every individual. Join us to be part of a team that strives for excellence in catering and hospitality, where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Manager - Catering & Hospitality
✨Tip Number 1
Network like a pro! Get out there and connect with people in the catering and hospitality scene. Attend industry events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you land that interview, let your passion for food and service shine through. Share stories about your experiences and how you've inspired your team. Remember, they want to see the real you, so be authentic and engaging!
✨Tip Number 3
Do your homework! Research the company and its culture before your interview. Understand their values and how they align with your own. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are key traits we look for in a Retail Manager. Plus, it makes it easier for us to spot your application!
We think you need these skills to ace Retail Manager - Catering & Hospitality
Some tips for your application 🫡
Show Your Passion:Let your love for food and service shine through in your application. We want to see how you can bring that passion to our team and create a culture of excellence.
Tailor Your CV:Make sure your CV highlights your experience in managing and training teams. We’re looking for someone who can inspire others, so showcase those leadership skills!
Be Specific:When describing your achievements, use specific examples that demonstrate your ability to meet KPIs and deliver exceptional customer experiences. Numbers and results speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BaxterStorey Limited
✨Know Your Stuff
Before the interview, make sure you understand the company’s values and how they align with your own. Familiarise yourself with their catering and hospitality standards, as well as any recent innovations they've introduced. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Retail Manager, you'll need to lead and inspire your team. Be ready to share specific examples of how you've successfully managed and developed teams in the past. Highlight your mentoring experiences and how you've created a culture of excellence in previous roles.
✨Demonstrate Your Passion for Food & Service
Make sure to convey your enthusiasm for food and service during the interview. Share stories that illustrate your attention to detail and commitment to high standards. This will help the interviewers see that you’re not just looking for a job, but that you truly care about the industry.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical approach to problem-solving. Think of scenarios where you've faced challenges in a retail or hospitality setting and how you overcame them. This will demonstrate your ability to think on your feet and manage difficult situations effectively.