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- Tasks: Provide 5-star hospitality by greeting visitors and ensuring a welcoming lounge environment.
- Company: Leading catering company at Heathrow Airport with a focus on exceptional service.
- Benefits: 28 days of holiday, free meals, and extensive training opportunities.
- Other info: Flexible shifts including early mornings and late evenings for a varied work schedule.
- Why this job: Join a dynamic team and enhance your customer service skills in a vibrant setting.
- Qualifications: Prior customer service experience and excellent communication skills required.
The predicted salary is between 24000 - 30000 £ per year.
A leading catering company at Heathrow Airport is looking for a lounge host to provide exceptional 5-star hospitality. You will greet visitors, take orders, and ensure the lounge is clean and welcoming.
The ideal candidate should have prior customer service experience, excellent communication skills, and a friendly demeanor. Additionally, the position requires flexibility with shifts including early mornings and late evenings.
Enjoy perks like 28 days of holiday, free meals, and extensive training opportunities.
Lounge Experience Specialist in Hounslow employer: BaxterStorey Limited
Contact Detail:
BaxterStorey Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Experience Specialist in Hounslow
✨Tip Number 1
Make sure to showcase your customer service experience during interviews. We want to hear about those times you went above and beyond for a guest – it’s all about that 5-star hospitality vibe!
✨Tip Number 2
Practice your communication skills! We know how important it is to greet visitors with a friendly smile and clear instructions. Try role-playing with a friend to nail that perfect welcoming approach.
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability for those early mornings and late evenings. We appreciate candidates who can adapt to the lounge's busy schedule.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Lounge Experience Specialist in Hounslow
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've gone above and beyond to create a great experience for customers, just like we do at StudySmarter!
Be Friendly and Approachable: Your personality matters! Use a warm and friendly tone in your application. We love candidates who can bring a smile to our visitors' faces, so let that shine through in your writing.
Flexibility is Key: Since the role requires flexibility with shifts, mention your availability clearly. We appreciate candidates who are open to working early mornings and late evenings, so don’t be shy about it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started!
How to prepare for a job interview at BaxterStorey Limited
✨Know the Company
Before your interview, do a bit of research on the catering company. Understand their values, mission, and what sets them apart in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about providing 5-star hospitality, be ready to share specific examples from your past experiences where you went above and beyond for a customer. Highlight your communication skills and friendly demeanor, as these are key traits they’re looking for.
✨Be Flexible with Your Availability
Given that the position requires flexibility with shifts, make sure to express your willingness to work early mornings and late evenings. It’s a great opportunity to demonstrate your commitment and adaptability, which are essential in the hospitality sector.
✨Prepare Questions to Ask
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company. For example, you could ask about the training opportunities or how they ensure a welcoming environment for guests.