At a Glance
- Tasks: Greet guests, manage inquiries, and ensure exceptional service in a vibrant hospitality environment.
- Company: Join BaxterStorey, a leader in inclusive hospitality with a commitment to excellence.
- Benefits: Enjoy a competitive salary, 28 days holiday, free meals, and bespoke training opportunities.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for all.
- Why this job: Be part of a dynamic team where your smile and service make a real difference.
- Qualifications: Great work ethic, customer-focused, and previous experience in food service is a plus.
The predicted salary is between 32000 - 32000 £ per year.
Salary: £32,000 per year (40hr Monday to Friday) / overtime available at 1.5 rate
28 Days holiday including bank holidays Plus your birthday off
24 week’s enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels
Pension and life insurance
Discounts available on our Perkbox app; high street shops, holidays & cinema
Access to employee assistance programme
Cycle to work scheme
Responsibilities:
- Greet clients and guests upon arrival with a warm and welcoming demeanour, providing assistance as needed.
- Anticipate the needs of clients and guests, proactively addressing any requests or concerns to enhance their experience.
- Handle client inquiries, feedback, and special requests with professionalism and attention to detail, ensuring all enquiries are resolved satisfactorily.
- Represent both companies with professionalism and integrity at all times, embodying our commitment to excellence in hospitality.
- Set up and arrange event spaces according to client specifications, ensuring all tables, chairs, linens, and tableware are impeccably presented.
- Collaborate with kitchen and catering staff to ensure timely delivery of food and beverages, maintaining the flow of service.
- Maintain a clean and organised workspace, including the breakdown and cleaning of event spaces post-event.
- Adhere to all food safety and sanitation guidelines to ensure the health and safety of clients, guests, and staff.
Qualifications:
- Great work ethic and an even greater smile
- Customer focused with a passion for offering outstanding service
- Perpetuates company philosophy and culture
- Works according to the BaxterStorey core values
- You thrive working within a collaborative and inclusive team environment
- Excellent attention to detail
- Strong communication and interpersonal skills
- Ability to adapt to challenges and opportunities with a solution‑oriented perspective
- Previous experience in a similar role, especially in the food service industry
- Some knowledge of food safety and sanitation practices.
BaxterStorey is proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
Hospitality Host employer: BaxterStorey Limited
BaxterStorey is an exceptional employer that prioritises employee well-being and development, offering a competitive salary of £32,000 per year along with generous benefits such as 28 days of holiday, enhanced maternity leave, and bespoke training opportunities. Our inclusive work culture fosters collaboration and respect, ensuring that every team member feels valued and empowered to thrive in their role as a Hospitality Host, all while enjoying the vibrant atmosphere of our hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Host
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's values and mission. This way, you can show how your personality and work ethic align with their commitment to excellence in hospitality.
✨Tip Number 2
Practice your warm welcome! As a Hospitality Host, first impressions matter. Role-play greeting guests and handling inquiries with a friend to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've collaborated with others in previous roles. Highlighting your ability to work well in a team will resonate with BaxterStorey’s inclusive environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds!
We think you need these skills to ace Hospitality Host
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with clients and guests.
Tailor Your Application:Make sure to tailor your application to the role of Hospitality Host. Highlight your relevant experience and skills that align with our job description, especially your customer service skills and attention to detail.
Be Professional Yet Approachable:While we love a friendly tone, remember to keep it professional. Use clear language and structure your application well, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BaxterStorey Limited
✨Show Your Warmth
As a Hospitality Host, your ability to greet clients and guests with a warm smile is crucial. Practice your greeting and ensure it feels genuine. Think about how you can make someone feel welcome right from the start.
✨Anticipate Needs
During the interview, demonstrate your proactive approach by sharing examples of how you've anticipated client needs in the past. This could be anything from remembering a guest's favourite drink to addressing concerns before they arise.
✨Attention to Detail Matters
Highlight your attention to detail by discussing specific instances where this skill has made a difference in your previous roles. Whether it's setting up an event space or ensuring food safety, showing that you care about the little things will impress your interviewers.
✨Embrace Inclusivity
BaxterStorey values diversity and inclusion, so be sure to express your commitment to these principles. Share experiences where you've worked in diverse teams or contributed to an inclusive environment, showcasing your alignment with their core values.
