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- Tasks: Serve food and drinks while ensuring guests have a fantastic experience.
- Company: Join a vibrant hospitality team in the heart of London.
- Benefits: Enjoy competitive pay, 28 days holiday, and free meals on shift.
- Other info: Inclusive workplace with opportunities for growth and development.
- Why this job: Be part of a fun team and make guests smile every day.
- Qualifications: Passion for food and customer service; teamwork skills are a must.
The predicted salary is between 30000 - 32000 £ per year.
Location: London
Compensation: GBP 16.28 per hour (overtime at 1.25)
Benefits:
- 28 days holiday including bank holidays
- Birthday off
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training & development opportunities
- Apprenticeships for all experience levels
- Pension and life insurance
- Discounts on Perkbox (high street shops, holidays & cinema)
- Employee assistance programme
- Cycle to work scheme
Job Description:
- Service: serve food and beverages to guests in a friendly and professional manner; ensure guests' needs and requests are efficiently addressed.
- Customer Service: provide excellent service by being attentive to guests' needs at every point of their journey; answer questions and address concerns in a friendly manner.
- Teamwork: collaborate with colleagues to ensure smooth operations and contribute to an inclusive and safe working environment.
- Adherence to Regulations: comply with health and safety regulations and food service guidelines.
- Cleanliness: maintain cleanliness and hygiene standards in kitchen and dining areas.
Qualifications:
- Passion for food and/or customer service.
- Enjoy working in a collaborative and inclusive team environment.
- Solution-oriented, able to adapt to challenges and opportunities.
- Previous experience in a similar role, especially in the food service industry, is a plus.
- Basic knowledge of food safety and sanitation practices.
- Works according to BaxterStorey core values.
EEO Statement: We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims for our workforce to be truly representative of all sections of society, so that each employee feels respected and able to give their best.
Hospitality Assistant employer: BaxterStorey Limited
Contact Detail:
BaxterStorey Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's values and mission. This way, you can show how your passion for food and customer service aligns with their goals.
✨Tip Number 2
Practice your people skills! As a Hospitality Assistant, you'll be serving guests and working with a team. Role-play common scenarios with friends or family to boost your confidence in providing excellent service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A neat appearance shows that you care about the role and the guests you'll be serving.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it’s a great way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for food and customer service right from the start! Share any relevant experiences or stories that highlight your love for hospitality in your application.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight your teamwork skills and any previous experience in food service to show us you’re the perfect fit!
Be Personable: We value friendly and professional communication, so let your personality shine through in your written application. A warm tone can make a big difference in how we perceive your application.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at BaxterStorey Limited
✨Know Your Stuff
Familiarise yourself with the basics of food safety and sanitation practices. Brush up on common customer service scenarios you might face as a Hospitality Assistant, so you can demonstrate your knowledge and passion during the interview.
✨Show Your Team Spirit
Since teamwork is key in this role, think of examples from your past experiences where you collaborated effectively with others. Be ready to share how you contributed to a positive team environment and how you handle challenges together.
✨Be Guest-Centric
Prepare to discuss how you would ensure guests' needs are met. Think about times when you went above and beyond for a customer, and be ready to explain how you would apply that same dedication in this role.
✨Embrace Inclusivity
BaxterStorey values diversity and inclusion, so be prepared to talk about how you can contribute to an inclusive workplace. Share your thoughts on creating a welcoming environment for all guests and colleagues, highlighting any relevant experiences.