BaxterStorey Limited is seeking a Customer Service Manager for the British Airways Lounge at Heathrow Terminal 5. The role demands expertise in premium hospitality, excellent leadership skills, and the ability to drive exceptional service.
The successful candidate will lead a team, enhance customer experiences, and meet business critical KPIs. This position includes a full-time contract with 40 hours per week and competitive benefits like enhanced maternity leave and a cycle to work scheme.
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