At a Glance
- Tasks: Lead a passionate coffee team and create unforgettable customer experiences.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Be part of a supportive environment that values growth and diversity.
- Why this job: Inspire a collaborative team while delivering exceptional coffee experiences.
- Qualifications: Experience in hospitality management and a passion for customer service.
The predicted salary is between 32000 - 32000 £ per year.
Location: 12 New Fetter Lane
Salary: Up to £32,000
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Head Barista who motivates their team to exceed expectations at every turn.
As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Head Barista who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you! Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
Job Description:
- Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded.
- Monitor the work of all colleagues and carry out appraisals, recognise training needs and potential as appropriate.
- Be passionate about the Coffee Bar operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer.
- Actively encourage colleagues to further develop themselves and seek out new trends.
Qualifications:
- Have experience in as a manager within a hospitality environment, ideally retail.
- Experience in creating a thriving and successful working environment.
- Possess excellent supervisory and communication skills.
- Good delegation and influencing skills.
- Able to demonstrate team development skills.
- Have the ability to display a real passion for food and customer service.
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Head Barista: Lead Exceptional Coffee Team employer: BaxterStorey Limited
At BaxterStorey, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and personal growth. As a Head Barista in the heart of London, you will enjoy a competitive salary, generous benefits including 28 days holiday, bespoke training opportunities, and a supportive environment that encourages creativity and collaboration. Join us to lead a passionate team dedicated to delivering extraordinary coffee experiences while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Head Barista: Lead Exceptional Coffee Team
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their hospitality revolution.
✨Tip Number 2
Practice your coffee knowledge! As a Head Barista, you'll need to impress with your expertise. Brush up on coffee trends and be ready to share your passion for exceptional service during your chat with them.
✨Tip Number 3
Show off your leadership skills! Think of examples where you've motivated a team or improved customer experiences. BaxterStorey is looking for someone who can inspire others, so make sure to highlight those moments.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t tick every box, if you’re motivated and eager to learn, we want to hear from you. Your enthusiasm could be just what they’re looking for!
We think you need these skills to ace Head Barista: Lead Exceptional Coffee Team
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for coffee and hospitality shine through! Share specific experiences that highlight your enthusiasm for creating exceptional customer experiences.
Tailor Your CV:Make sure to customise your CV to reflect the skills and experiences that align with the Head Barista role. Highlight your management experience and any relevant training you've undertaken in the hospitality sector.
Be Authentic:We want to get to know the real you! Don’t be afraid to show your personality in your application. Use a friendly tone and share anecdotes that demonstrate your ability to motivate and inspire a team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at BaxterStorey Limited
✨Know Your Coffee
As a Head Barista, your passion for coffee should shine through. Brush up on different brewing methods, coffee origins, and trends in the industry. Being able to discuss your favourite beans or the latest coffee innovations will show your genuine enthusiasm and expertise.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated colleagues or resolved conflicts. Highlighting your supervisory and communication skills will demonstrate that you're ready to inspire and develop your team at BaxterStorey.
✨Emphasise Customer Experience
BaxterStorey values exceptional customer service, so be ready to share stories where you went above and beyond for customers. Discuss how you ensure an enjoyable experience and how you handle feedback. This will show that you understand the importance of creating lasting impressions.
✨Be Ready to Discuss Development
Talk about your commitment to personal and team development. Mention any training you've undertaken or how you've encouraged colleagues to grow. This aligns with BaxterStorey's focus on ongoing training and creating a thriving work environment, showing that you're a perfect fit for their culture.
