At a Glance
- Tasks: Lead a dynamic team to deliver exceptional hospitality experiences across multiple locations.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry with a focus on genuine service.
- Benefits: Enjoy 28 days holiday, enhanced maternity leave, free meals, and discounts on high street brands.
- Other info: Embrace a culture of inclusivity and growth with ongoing training and flexible working hours.
- Why this job: Make a real impact by innovating catering services and inspiring your team to excel.
- Qualifications: Experience as a General Manager in a multi-outlet venue and strong leadership skills required.
The predicted salary is between 57000 - 57000 £ per year.
Salary: £57,000 per annum
28 Days holiday including bank holidays
Plus your birthday off
24 weeks enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels
Pension and life insurance
Discounts available on our Perkbox app; high street shops, holidays & cinema
Access to employee assistance programme
Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description:
Operation over a multi-site contract with additional off-site locations, the role will lend itself to someone who has the ability to innovate and implement unique concepts across a variety of locations from traditional canteen style offerings, coffee shops, jiffy vans, grab and go locations and everything in between. Supported by a strong management team the ideal candidate would be able to identify and capitalise on niche markets while implementing current high street trends to supplement the current offering. In addition, the candidate will be ultimately responsible for the day to day running of the estate and maintaining performance of the contract against targeted KPI’s. This is a very exciting time to join the programme with a number of new opportunities in the pipeline providing ways to increase turnover and put your own personal stamp on the catering service and the expectation is that the successful candidate will run this as their own business ultimately in control of all finances and operational decisions. This is mainly a Monday – Friday, breakfast and lunch operation, however some weekend and evening work will be expected with flexible working hours required, with expansion in services this may change in the future.
Qualifications:
- Experience as a General Manager in a large multi outlet venue or contract catering environment
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaboration relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance
- Financial accountability and understanding of all business decisions.
- Strategic planning and implementation of full catering service including mobilisation of units and annual marketing calendar.
- Identify opportunities to increase profitability of the catering service.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
General Manager employer: BaxterStorey Limited
At BaxterStorey, we pride ourselves on being an exceptional employer that values genuine hospitality and the well-being of our team. With a strong focus on employee growth through bespoke training and development opportunities, alongside a supportive and inclusive work culture, we ensure that our General Managers can thrive in their roles while enjoying a healthy work-life balance. Our commitment to diversity and equity, coupled with unique benefits such as enhanced maternity leave and discounts through our Perkbox app, makes us a standout choice for those seeking a rewarding career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even reach out to former colleagues. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your experiences and how you've motivated teams in the past. Remember, they want someone who can inspire others!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like BaxterStorey. Express your interest in working with them and ask if they have any upcoming opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Prepare for interviews by researching the company culture and values. Understand what makes BaxterStorey unique and think about how you can contribute to their mission. Tailor your responses to reflect their commitment to exceptional service and inclusivity.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how you can motivate a team and create unforgettable experiences. Share specific examples that highlight your enthusiasm and commitment to exceptional service.
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your experience in multi-site management and any innovative concepts you've implemented. We love seeing how you've led teams to exceed expectations, so don’t hold back!
Be Authentic:We value authenticity, so be yourself in your application. Use a friendly tone and let your personality come through. This helps us get a sense of who you are and how you might fit into our inclusive environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team at BaxterStorey!
How to prepare for a job interview at BaxterStorey Limited
✨Know Your Stuff
Before the interview, dive deep into BaxterStorey’s values and mission. Understand their approach to hospitality and how they create exceptional experiences. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire is crucial. Prepare examples of how you've motivated teams in the past, tackled challenges, and driven performance. Be ready to discuss specific KPIs you've achieved and how you did it.
✨Be Ready to Innovate
BaxterStorey is looking for someone who can bring fresh ideas to the table. Think about unique concepts or trends you've implemented in previous roles. Share these during the interview to demonstrate your innovative mindset.
✨Ask Thoughtful Questions
Prepare questions that show your interest in the role and the company. Inquire about their plans for growth, team development opportunities, or how they foster an inclusive environment. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
