General Assistant

General Assistant

Belfast Full-Time No home office possible
BaxterStorey Limited

At a Glance

  • Tasks: Serve food and beverages, ensuring guest satisfaction and maintaining cleanliness.
  • Company: BaxterStorey creates exceptional hospitality experiences across various locations.
  • Benefits: Enjoy 28 days holiday, free meals, training opportunities, and discounts on high street shops.
  • Other info: We celebrate diversity and encourage applications from all backgrounds.
  • Why this job: Join a supportive team that values growth, creativity, and inclusivity in the hospitality industry.
  • Qualifications: Passion for food and customer service; previous experience is a plus but not essential.

Company Description Title: General Assistant – Monday to Friday full time Location: PwC Salary: £13.45 p/h Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, thats why were looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, thats why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you! Job Description Service serve food and beverages to guests in a friendly and professional manner. Ensure that guests needs and requests are efficiently and effectively addressed. Take ownership of the refreshment hubs and Micromarket. Customer Service – provide a friendly, efficient and hygienic service to all guests. Teamwork – collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment Adherence to Regulations – comply with health and safety regulations, as well as any specific food service or catering guidelines established on location Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas Qualifications Have a contagious passion for food and/or customer service You draw satisfaction from working within a collaborative and inclusive team environment Ability to adapt to challenges and opportunities with a solution-oriented perspective Previous experience in a similar role, especially in the food service industry, is often a plus Some knowledge of food safety and sanitation practices Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether thats an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you dont meet all requirements, wed like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality. Join us and bring your unique perspective to our team. TPBN1_NI

General Assistant employer: BaxterStorey Limited

At BaxterStorey, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values collaboration and inclusivity. With generous benefits such as 28 days of holiday, bespoke training opportunities, and a commitment to employee well-being, we empower our General Assistants to thrive both personally and professionally in the heart of PwC. Join us to be part of a team that celebrates diversity and fosters growth, ensuring every day is an opportunity to create unforgettable experiences.
BaxterStorey Limited

Contact Detail:

BaxterStorey Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Assistant

✨Tip Number 1

Familiarise yourself with BaxterStorey's core values and mission. When you understand what they stand for, you can tailor your conversations during interviews to reflect their vision and demonstrate how you embody those values.

✨Tip Number 2

Showcase your passion for hospitality in every interaction. Whether it's during a phone call or an informal chat, let your enthusiasm for providing exceptional service shine through, as this is a key quality they are looking for.

✨Tip Number 3

Prepare examples of how you've worked collaboratively in a team setting. Since teamwork is crucial for this role, having specific instances ready will help you illustrate your ability to contribute positively to a harmonious work environment.

✨Tip Number 4

Research food safety and sanitation practices relevant to the role. Being knowledgeable about these topics will not only boost your confidence but also show your commitment to maintaining high standards in the workplace.

We think you need these skills to ace General Assistant

Customer Service Skills
Teamwork and Collaboration
Attention to Detail
Food Safety Knowledge
Hygiene Standards Compliance
Adaptability
Communication Skills
Problem-Solving Skills
Time Management
Positive Attitude
Efficiency in Service
Ability to Work Under Pressure
Interpersonal Skills
Basic Food Preparation Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any previous roles where you demonstrated teamwork, adaptability, and a passion for food.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of BaxterStorey’s values that resonate with you, such as their commitment to inclusivity and collaboration.

Showcase Your Soft Skills: In your application, highlight soft skills like communication, problem-solving, and a positive attitude. These are crucial for a General Assistant role, especially in a team-oriented environment.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at BaxterStorey Limited

✨Show Your Passion for Hospitality

Make sure to express your genuine enthusiasm for providing excellent customer service. Share any personal experiences that highlight your love for hospitality and how you strive to create memorable moments for guests.

✨Demonstrate Team Spirit

Since teamwork is crucial in this role, be prepared to discuss examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to support colleagues and contribute to a positive work environment.

✨Know the Company Values

Familiarise yourself with BaxterStorey's core values such as being visionary, positive, collaborative, and conscious. During the interview, relate your own values and experiences to these principles to show you're a great fit for their culture.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and adaptability. Think of specific situations where you faced challenges in customer service or teamwork, and be ready to explain how you handled them effectively.

General Assistant
BaxterStorey Limited
Location: Belfast

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