At a Glance
- Tasks: Serve food and beverages while creating unforgettable experiences for guests.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on inclusivity.
- Benefits: Enjoy bespoke training, apprenticeships, discounts, and a great work-life balance.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
- Why this job: Be part of a collaborative team that values your passion for hospitality.
- Qualifications: A love for food and customer service, with teamwork skills.
The predicted salary is between 20000 - 25000 £ per year.
Bespoke training and development opportunities.
Apprenticeships opportunities for all experience levels.
Pension and life insurance.
Discounts available on our Perkbox app; high street shops, holidays & cinema.
Access to employee assistance programme.
Cycle to work scheme.
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description
- Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
- Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner.
- Teamwork – collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations – comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
- Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications
- Have a contagious passion for food and/or customer service.
- You draw satisfaction from working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
- Works according to the BaxterStorey core values.
Inclusion Statement
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
General Assistant in Gateshead employer: BaxterStorey Limited
At BaxterStorey, we pride ourselves on being an exceptional employer that values genuine hospitality and teamwork. Our inclusive work culture fosters personal and professional growth through bespoke training and development opportunities, ensuring that every team member can thrive while enjoying a healthy work-life balance. With benefits like apprenticeships, a cycle to work scheme, and discounts through our Perkbox app, we are dedicated to creating a rewarding and supportive environment for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in Gateshead
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a General Assistant role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Follow BaxterStorey on social media and engage with their posts. This shows your interest and can help you stand out when they see your enthusiasm for the brand.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and teamwork. Think about examples from your past experiences that showcase your skills and passion for hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the BaxterStorey team and ready to deliver exceptional experiences.
We think you need these skills to ace General Assistant in Gateshead
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for hospitality and customer service right from the start. Share experiences that highlight your love for food and how you enjoy making guests feel special.
Tailor Your Application:Make sure to customise your application to reflect the values we hold dear at BaxterStorey. Mention teamwork, inclusivity, and your ability to adapt to challenges – these are key to thriving in our environment.
Be Professional Yet Friendly:We’re looking for someone who can balance professionalism with a friendly approach. Use a warm tone in your writing to convey that you’re approachable and ready to provide exceptional service.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at BaxterStorey Limited
✨Know Your Stuff
Before the interview, make sure you understand BaxterStorey's values and what they stand for. Familiarise yourself with their commitment to exceptional service and inclusivity. This will help you align your answers with their expectations and show that you're genuinely interested in the role.
✨Showcase Your Passion
During the interview, let your enthusiasm for hospitality shine through. Share specific examples of how you've provided excellent customer service in the past. Whether it’s a memorable interaction or a time you went above and beyond, these stories will demonstrate your passion and fit for the General Assistant role.
✨Team Player Vibes
BaxterStorey values teamwork, so be prepared to discuss how you collaborate with others. Think of instances where you’ve worked effectively in a team, resolved conflicts, or supported colleagues. Highlighting your ability to contribute to a harmonious work environment will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, team dynamics, or how they ensure a good work-life balance. This shows that you’re not only interested in the job but also in growing within the company and contributing positively to their culture.
