At a Glance
- Tasks: Lead a dynamic team to deliver exceptional hospitality experiences across multiple locations.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry with a focus on genuine service.
- Benefits: Enjoy 28 days holiday, enhanced maternity leave, free meals, and discounts on high street shops.
- Other info: Embrace a culture of inclusivity and growth with ongoing training and development opportunities.
- Why this job: Make a real impact by innovating catering services and inspiring your team to excel.
- Qualifications: Experience as a General Manager in a multi-outlet venue and strong leadership skills.
The predicted salary is between 57000 - 57000 £ per year.
Company Description
Salary: £57,000 per annum
- 28 Days holiday including bank holidays
- Plus your birthday off
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description
Operation over a multi-site contract with additional off-site locations, the role will lend itself to someone who has the ability to innovate and implement unique concepts across a variety of locations from traditional canteen style offerings, coffee shops, jiffy vans, grab and go locations and everything in between. Supported by a strong management team the ideal candidate would be able to identify and capitalise on niche markets while implementing current high street trends to supplement the current offering. In addition, the candidate will be ultimately responsible for the day to day running of the estate and maintaining performance of the contract against targeted KPI’s.
This is a very exciting time to join the programme with a number of new opportunities in the pipeline providing ways to increase turnover and put your own personal stamp on the catering service and the expectation is that the successful candidate will run this as their own business ultimately in control of all finances and operational decisions. This is mainly a Monday – Friday, breakfast and lunch operation, however some weekend and evening work will be expected with flexible working hours required, with expansion in services this may change in the future.
Qualifications
- Experience as a General Manager in a large multi outlet venue or contract catering environment
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaboration relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance
- Financial accountability and understanding of all business decisions.
- Strategic planning and implementation of full catering service including mobilisation of units and annual marketing calendar.
- Identify opportunities to increase profitability of the catering service.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
General Manager in England employer: BaxterStorey Limited
BaxterStorey is an exceptional employer that prioritises the well-being and development of its team members, offering a supportive and inclusive work environment. With generous benefits such as 28 days of holiday, enhanced maternity leave, and bespoke training opportunities, employees are empowered to grow and thrive in their roles. The company fosters a culture of excellence and innovation, making it an ideal place for passionate individuals looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for those interviews! Research BaxterStorey and understand their values and culture. Think about how your experience aligns with their mission of delivering exceptional experiences and be ready to share specific examples of how you've motivated teams in the past.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Be friendly, professional, and efficient – just like the qualities they’re looking for in a General Manager!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at BaxterStorey and ready to make a real impact in the hospitality world.
We think you need these skills to ace General Manager in England
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how you can motivate a team and create unforgettable experiences. Share specific examples that highlight your enthusiasm and commitment to exceptional service.
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your experience in multi-site management and any innovative concepts you've implemented. We love seeing how you've led teams to exceed expectations, so don’t hold back!
Be Authentic:We value authenticity, so be yourself in your application. Use a friendly tone and let your personality come through. This helps us get a sense of who you are beyond just your qualifications, and it’s a great way to stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our company culture there, which can help you craft a standout application.
How to prepare for a job interview at BaxterStorey Limited
✨Know Your Stuff
Before the interview, dive deep into BaxterStorey's values and mission. Understand their approach to hospitality and how they create memorable experiences. This will help you align your answers with what they’re looking for in a General Manager.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've led teams in the past. Highlight your ability to inspire and motivate others, as well as how you've handled challenges. They want to see that you can build a positive culture and drive performance.
✨Demonstrate Financial Acumen
Since the role involves financial accountability, prepare to talk about your experience with budgeting, forecasting, and achieving KPIs. Bring examples of how you've increased profitability in previous roles, as this will show you understand the business side of operations.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company’s future plans, team dynamics, or their approach to innovation in catering. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
