At a Glance
- Tasks: Lead a vibrant café, ensuring exceptional customer experiences and a thriving team environment.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry with a focus on outstanding service.
- Benefits: Enjoy a competitive salary, 28 days holiday, free meals, and bespoke training opportunities.
- Why this job: Be part of a food revolution and create memorable moments for every guest.
- Qualifications: Experience in hospitality management and a passion for food and customer service.
- Other info: Inclusive culture that celebrates diversity and supports your career growth.
The predicted salary is between 30000 - 30000 £ per year.
Compensation: GBP 30,000 - yearly
Location: Hemel Hempstead
Salary: £30,000 per annum
- 28 Days holiday including bank holidays
- Plus your birthday off
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Access to employee assistance programme
- Cycle to work scheme
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression. That’s why we’re looking for a Café Manager who leads by example, takes pride in their work, and consistently delivers exceptional service in a small, close-knit operation. As a trailblazer in the hospitality industry, we are excited to welcome individuals who share our passion for creating outstanding experiences and memorable moments for every guest.
We believe it is our people who set us apart. As part of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We invest in your development through ongoing training to ensure you have the skills and confidence to thrive in your role, and we value a healthy work–life balance, because we believe people perform at their best when they feel supported and trusted.
If you are a Café Manager who enjoys working independently, takes ownership of their space, and thrives on delivering outstanding hospitality every day, we would love to hear from you.
Job Description
- Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded.
- Be passionate about the Coffee Bar operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer.
Qualifications
- Have experience as a manager within a hospitality environment, ideally retail.
- Experience in creating a thriving and successful working environment.
- Possess excellent supervisory and communication skills.
- Good delegation and influencing skills.
- Have the ability to display a real passion for food and customer service.
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY - We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE - We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE - We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS - We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
Baxterstorey - Cafe Manager employer: BaxterStorey Limited
Contact Detail:
BaxterStorey Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Baxterstorey - Cafe Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's social media and website. Understanding their values and vibe will help you connect during the chat.
✨Tip Number 2
Practice your pitch! Be ready to share your passion for hospitality and how your experience aligns with the Café Manager role. We want to hear about your successes and how you can bring that energy to BaxterStorey.
✨Tip Number 3
Show off your creativity! Think of a few ideas or concepts that could enhance the coffee bar operation. Presenting fresh ideas can really impress the hiring team and show you're a visionary.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to reiterate your interest in joining the team!
We think you need these skills to ace Baxterstorey - Cafe Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share specific experiences that highlight your love for creating memorable moments for guests. We want to see how you can bring that energy to our café!
Tailor Your CV: Make sure your CV is tailored to the Café Manager role. Highlight your management experience in hospitality and any relevant skills that align with our values. We’re looking for someone who can lead by example, so showcase those supervisory skills!
Be Authentic: Don’t be afraid to be yourself in your application. We value individuality and want to know what makes you unique. Share your story and how it connects to our mission of delivering exceptional service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at BaxterStorey Limited
✨Know Your Coffee
As a Café Manager, your passion for coffee should shine through. Research different coffee types, brewing methods, and current trends in the industry. Being able to discuss your favourite brews or new concepts will show your enthusiasm and expertise.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you’ve motivated staff, handled conflicts, or improved service quality. This will demonstrate your ability to lead by example and create a thriving work environment.
✨Emphasise Customer Experience
BaxterStorey values exceptional customer service, so be ready to share specific instances where you exceeded customer expectations. Discuss how you ensure an enjoyable experience and how you handle feedback or complaints effectively.
✨Align with Company Values
Familiarise yourself with BaxterStorey's values, such as being visionary and positively collaborative. During the interview, relate your personal values and experiences to theirs, showing that you’re not just a fit for the role but also for their culture.