Operations Manager (Enhanced Compounding) in Thetford

This is where you save and sustain lives. At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Our Compounding team in Thetford is currently recruiting for an Operations Manager to join a new, purpose built department that manufactures life saving products such as chemotherapy and antibiotics. This is an investment into innovative technology to semi-automate our compounding process to increase productivity, reduce elements of the strenuous nature of manual compounding and allow for additional growth to enable us to serve more patients products.

As Operations Manager you will lead the exciting new facility and the dedicated Operations team. You will play a crucial role in developing and managing the operational processes to ensure efficiency, productivity and profitability. You will be responsible for leading and growing the team. At Baxter we are committed to delivering exceptional products to our customers through innovation and continuous improvement.

• Lead and motivate a team of operations staff to achieve operational goals and strategic objectives.
• Responsible for the day-to-day operation of the EC area ensuring team and individual compliance with procedures and regulations.
• Collaborate with cross-functional teams to optimize process ramp-up and improve performance, ensuring delivery to our patients.
• Analyse and report on key performance indicators (KPI) at management reviews.
• Act as Production Approver for investigations, nonconformance reports, including internal/external auditors and regulators.
• Develop capacity plan for the department and ensures adherence to regulatory expectations.
• Develop budget for the department and ensure adherence to budget.
• Identify and lead continuous improvement projects with the objective of achieving quality, reliability, and cost improvements.
• Foster a positive culture and collaborative work environment that encourages teamwork and employee development.
• Drive results and meet deadlines under a tight timeline and changing priorities.
• Review and approve SOPs and specifications as they apply.
• Set performance standards and drive accountability and results through delegation, continuous feedback, goal setting, and performance management.

• Proven experience in a leadership role/function within a GMP, highly regulated environment such as pharmaceutical, medical devices or automation.
• Proven knowledge of applicable procedures, specifications, regulations and standards.
• Proven leadership experience with a track record of consistently meeting results.
• Proven ability to manage/supervise a large and diverse team of employees.
• Proven knowledge or experience in applicable regulations and standards e.g. EU GMP Annex 1 particularly in relation to RABS and VHP technology and aseptic manufacturing environments.
• Demonstrated excellent interpersonal/communication skills.
• Experience in process improvement methodologies such as Lean Management and Six Sigma is a plus.
• Excellent organisational skills for managing tasks, coordinating resources, and ensuring smooth operations within the organisation.
• Excellent communication and interpersonal skills to build relationships with stakeholders and facilitate collaboration.
• Drives results, constantly seeking ways to accelerate performance, using data driven decision making.
• Strives for simplicity, uses critical thinking and has a willingness to embrace lessons learned.
• Builds strong customer relationships and delivers customer-centric solutions.
• Competency in financial analysis and budget management.
• Acts with pace, takes the initiative and infuses their team with a sense of urgency to solve problems and take ownership.

What happens next? Our Talent Acquisition team will review your application and be in touch within 2 weeks. Thank you for your interest in Baxter.