At a Glance
- Tasks: Coordinate customer service operations and manage anaesthetic vaporisor loan pool.
- Company: Baxter, a leader in redefining healthcare delivery.
- Benefits: Competitive compensation, professional development, and a strong work-life balance.
- Other info: Join a culture of courage, trust, and collaboration with excellent career growth.
- Why this job: Make a meaningful impact in healthcare while developing your skills.
- Qualifications: 2 years of admin or customer service experience and strong Microsoft Office skills.
The predicted salary is between 30000 - 40000 € per year.
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.
We are seeking a highly organised and detail-oriented Customer Services Administrator to co-ordinate our internal anaesthetic vaporisor loan pool. This is primarily an administrative customer service role, which will include:
- Liaising with customers, couriers, and colleagues (both locally and internationally) to ensure seamless communication and efficient operations
- Stock and inventory management
- Contacting third parties to arrange recertifications and repairs
- Hardware tracking – ensure all our systems correctly record the locations of devices
- Work order creation, management, closure
- Internal and external audits
There is also an option to support with the warehouse operations including packaging, deliveries, and decontamination.
Education and experience
- Minimum of 2 years of administration or customer service experience
- Proficiency in Microsoft Office, particularly with Microsoft Excel for use with reporting (VLOOKUPS, pivot tables etc)
Qualifications and skills
- Excellent communication skills
- Ability to switch quickly between tasks and processes
- Embrace and adhere with all Quality and EHS (Environmental Health and Safety) elements.
- Strong organisation and time management skills
- Attention to detail required
- Strong computer skills, and able to learn new systems quickly
- If desired, small portion of role will involve manual handling such as packaging, decontamination, moving of beds/hoists/tables, accepting and loading deliveries etc
What are some of the benefits of working at Baxter?
- Competitive total compensation package
- Professional development opportunities
- High importance placed on work life balance
Customer Services Administrator - Pharmaceuticals in Leicester employer: Baxter
At Baxter, we are more than just a workplace; we are a community dedicated to making a meaningful impact in healthcare. Our culture of courage, trust, and collaboration empowers every employee to take ownership of their role, ensuring that you not only contribute to saving and sustaining lives but also enjoy professional development opportunities and a strong work-life balance. Join us in our mission and find purpose and pride in your work as a Customer Services Administrator in a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Administrator - Pharmaceuticals in Leicester
✨Tip Number 1
Network like a pro! Reach out to current or former Baxter employees on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Show off your skills! If you’re proficient in Microsoft Excel, be ready to discuss how you've used it in past roles. Maybe even bring examples of reports or data management you've done.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Baxter team.
We think you need these skills to ace Customer Services Administrator - Pharmaceuticals in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Services Administrator role. Highlight your admin and customer service experience, especially any relevant skills like Microsoft Excel proficiency. We want to see how you can make a difference at Baxter!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your values align with Baxter's mission. We love seeing candidates who are genuinely excited about making an impact.
Show Off Your Communication Skills:Since this role involves liaising with customers and colleagues, it's crucial to demonstrate your excellent communication skills. Whether it's in your CV or cover letter, let us know how you've effectively communicated in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Baxter!
How to prepare for a job interview at Baxter
✨Know Your Stuff
Before the interview, make sure you understand Baxter's mission and values. Familiarise yourself with their focus on healthcare delivery and how your role as a Customer Services Administrator fits into that. This will show your genuine interest in the company and its goals.
✨Showcase Your Skills
Be ready to discuss your experience with Microsoft Office, especially Excel. Prepare examples of how you've used VLOOKUPS or pivot tables in previous roles. This will demonstrate your proficiency and ability to handle the administrative tasks required for the job.
✨Communication is Key
Since this role involves liaising with customers and colleagues, practice articulating your thoughts clearly. Think of scenarios where you've successfully communicated complex information or resolved issues. This will highlight your excellent communication skills.
✨Emphasise Organisation and Detail
Prepare to discuss how you manage multiple tasks and maintain attention to detail. Share specific examples from your past work where your organisational skills made a difference. This will reassure them that you can handle the demands of the role effectively.
