Commercial Business Manager

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

The Commercial Business Manager will be responsible for identifying and managing strategic opportunities within the Healthcare Systems and Technologies business across the UK and Ireland. This role requires a collaborative approach, working closely with the Head of Sales, National Sales Managers and Territory Account Managers, and other HST functions to drive key opportunities within the NHS to a successful close for the business. The Strategic Account Manager will play a crucial role in identifying opportunities at an early, pre-tender stage, ensuring efficient management of all key stakeholders, both internally and externally.

Key Responsibilities:

• Managing, nurturing and maximizing existing partnerships with our major customers in collaboration with other internal stakeholders.
• Identify opportunities for growth – Lead partnership development in major accounts.
• Develop relationships at senior levels within NHS establishments to access strategic buying influencers.
• To develop and present the PSS Baxter Total Bed Management offering to targeted NHS customers.
• Lead strategic tenders in cooperation with the tender team and internal/external partners.
• Work in cooperation with the Sales Manager and Account Managers to identify revenue opportunities for HST across all PSS portfolios.
• Work in cooperation with the Marketing team to ensure business goals and strategies are aligned.
• Engage with central purchasing groups and present the total value proposition of Baxter.
• Ensure close collaboration with the commercial operations team to ensure delivery of the key goals and objectives for the position.
• Proactively report and track the regional/national performance for pre-identified accounts and NHS Frameworks, analyse and define corrective or optimization plans, communicate the actions and results.
• Participate in the collection, analysis and reporting the market needs for new products and services or enhancements to existing offerings.
• Scan the market for potential partnerships, as required for customer centric approach.
• Launch new products and solutions.

Minimum Qualifications:

• 5-7 years of experience in Medical Sales, with a proven track record in sales and managing/growing large, strategic accounts.
• Experience within the UK bed and surfaces market – deep market insight highly beneficial.
• Customer focused mindset with a passion for improving healthcare delivery.
• Ability to work independently, but also collaboratively within a team.
• Proven track record of C-suite engagement.
• Strategic thinker - Build complex account plans, manage resources required.
• Results driven, with a proactive approach to achieving goals.
• Engage/motivate others to reach goals and create a positive environment.
• Strong analytical and problem solving abilities.
• Ability to develop and implement solutions.
• Contract and negotiation skills.
• Excellent communication and presentation skills.
• Proficiency in CRM software.

Benefits of working at Baxter:

• High importance placed on work life balance.
• Pension.
• Health Insurance.
• Life Assurance.

Baxter is committed to growing and developing an inclusive and diverse workforce.