At a Glance
- Tasks: Drive growth in homecare services and build strategic NHS partnerships.
- Company: Baxter, a leader in redefining healthcare delivery.
- Benefits: Competitive compensation, professional development, and a focus on work-life balance.
- Other info: Join a culture of courage, trust, and collaboration.
- Why this job: Make a real difference in patients' lives while growing your career.
- Qualifications: Experience in business development within healthcare and strong relationship-building skills.
The predicted salary is between 40500 - 49500 £ per year.
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.
Role Summary
Baxter Homecare Services is seeking a commercially driven Service Development Manager to grow our OPAT and Desferrioxamine homecare business across a high-value NHS territory. This role is responsible for driving the growth of Baxter Homecare Services' OPAT business across a high-value NHS territory. The Service Development Manager will identify, develop and secure new business opportunities, expand patient access to OPAT services, and build strategic partnerships with NHS stakeholders. Working cross-functionally across commercial, clinical and operational teams, the role will deliver sustainable growth whilst ensuring excellent patient and customer outcomes.
Key Responsibilities
- Develop and execute a territory growth plan to increase patient numbers, revenue and market share.
- Build and manage a strong pipeline of NHS business development opportunities.
- Develop relationships with key stakeholders including Consultants, Pharmacists, OPAT Leads, Procurement Teams and Commissioners.
- Lead commercial discussions to secure new service adoption and expand existing accounts.
- Act as the primary commercial contact for OPAT homecare services within the territory.
- Work cross-functionally with Clinical, Pharmacy, Patient Services and Operations teams to support service delivery and customer satisfaction.
- Present service performance and growth opportunities during customer review meetings.
- Monitor market trends and competitor activity to identify growth opportunities.
Essential Requirements
- ABPI qualified.
- Proven business development or sales experience within healthcare, homecare or clinical services.
- Demonstrated success generating new business and managing a structured sales pipeline.
- Experience selling services or solutions rather than purely products.
- Strong experience working with NHS customers and navigating complex stakeholder environments.
- Excellent communication, influencing and relationship-building skills.
Desirable Experience
- OPAT, infusion, homecare or broader clinical services experience.
- Knowledge of NHS procurement and commissioning processes.
- Experience growing services within NHS Trusts and healthcare organisations.
What Success Looks Like
- Growth in patient numbers and territory revenue.
- Expansion of Baxter's OPAT services within NHS customers.
- A healthy pipeline of new business opportunities.
- Strong, trusted relationships with key NHS stakeholders.
- Continued market share growth through service-led selling and customer partnership.
What are some of the benefits of working at Baxter?
- Competitive total compensation package.
- Professional development opportunities.
- High importance placed on work life balance.
Account Manager - Homecare services employer: Baxter
At Baxter, we are more than just a healthcare company; we are a community dedicated to saving and sustaining lives. As a Technical Support Representative, you will thrive in a culture of collaboration and trust, where your contributions directly impact customer satisfaction and operational excellence. With competitive compensation, professional development opportunities, and a strong emphasis on work-life balance, Baxter offers a fulfilling environment for those seeking meaningful employment in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Homecare services
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Baxter.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Baxter.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Baxter, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Account Manager - Homecare services
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Baxter.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Baxter.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Baxter. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Baxter. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Baxter
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Baxter’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
