At a Glance
- Tasks: Supervise front of house operations and lead customer interactions with warmth.
- Company: Join a leading catering business at Queen Margaret University.
- Benefits: Competitive pay, free lunch, discounts, and career development opportunities.
- Other info: Enjoy a supportive culture that celebrates diversity and growth.
- Why this job: Make lasting impressions while working in a vibrant hospitality environment.
- Qualifications: Experience in hospitality, strong leadership, and a passion for customer service.
The predicted salary is between 13.65 - 13.65 £ per hour.
Company Description
We are looking for Supervisor to join our amazing team, at Queen Margaret University.
We are looking for an individual who has a real passionfor the Hospitality industry, is keen to be collaborative and takes pride in their work.
Every interaction is an opportunity to create a lasting impression, and we're looking for a talented individualwho strives to exceed expectations at every turn.
We are a leading business in the catering industry, known for our innovative and obsessed approach, exceptional service, and authentic and delicious culinary offerings.
We pride ourselves on delivering memorable workplace dining experiences across multiple locations, catering to a diverse clientele.
Our team is passionate about food and dedicated to providing top-notch service.
As a member of the team, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity.
Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role.
Job Description
- Front of House Supervisor
- Location: Queen Margaret University Hours 40 Salary: £13.65PH Contract: Full Time
- What you'll be doing
- Supervise front of house operations and maintain service standards.
- Support opening and closing procedures.
- Lead customer interactions with professionalism and warmth.
- Contribute innovative ideas for drinks, promotions and student-led events, helping to keep the bar relevant, exciting and appealing to our student community.
- Motivate, train and support team members.
- Ensure compliance with licensing, health & safety and company procedures.
- Resolve customer queries and support a positive customer experience.
- Help create a welcoming, inclusive and collaborative team culture.
Qualifications
What we're looking for
- Previous experience in a supervisory bar / hospitality role
- A confident and supportive leadership style
- Strong communication and people skills
- A passion for customer service
- A positive, solutions-focused mindset
- High standards and strong attention to detail
- Additional Information
- Why join Baxter Storey
- An annual day off for your birthday
- Apprenticeship and career development opportunities
- Free lunch on shift
- Discounts and cashback at a wide range of retail and leisure outlets
- Cycle-to-work scheme
- Enhanced parental leave
- Grandparent leave
- Extra day off for your birthday
- Extra paid day off for your wedding or commitment day
Bar / Front of House Supervisor in Dalkeith employer: Baxter Story
Baxter Story fosters a collaborative work culture where every team member is valued. The company invests in employee development through ongoing training, ensuring staff can grow their skills in a dynamic environment. With a focus on delivering outstanding customer service, Baxter Story creates lasting impressions in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Bar / Front of House Supervisor in Dalkeith
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Baxter Story. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Baxter Story
Don't be shy about reaching out to Baxter Story directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar / Front of House Supervisor in Dalkeith
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Baxter Story and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Baxter Story
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
