Overview
In this Account Manager role, you will drive growth for Baxter’s Patient Support Systems across London and the South East by targeting capital equipment opportunities and NHS/private healthcare accounts. You will lead cross-functional work to secure large-scale bed replacement projects and expand Baxter’s presence in strategic customers. You’ll balance strategic planning with hands-on sales, delivering value through compelling business cases and stakeholder engagement. This is a mission-driven opportunity to shape capital sales in healthcare technology at a global medical devices leader.
Pay / Benefits
- Professional development opportunities
- Pension
- Work-life balance emphasis
- 25 days annual leave (with service)
Responsibilities
- Identify and secure new opportunities across Baxter’s Patient Support Systems portfolio
- Drive market share growth via competitor displacement and conversions
- Target capital replacement programmes including acute bed replacements and safe patient handling
- Develop territory plans to meet sales and profitability targets
- Prioritise growth in London accounts and NHS Trusts
- Lead the sales process from opportunity to contract award and post-sale support
- Manage complex multi-stakeholder sales cycles and procurement routes
- Build business cases aligning clinical, operational and financial objectives
- Negotiate agreements while protecting profitability and delivering customer value
- Navigate NHS procurement frameworks and tender environments
- Grow existing customer relationships and identify expansion opportunities
- Upsell and cross-sell Baxter solutions across patient care environments
- Build trusted senior stakeholder relationships across clinical, procurement, and leadership roles
- Use data insights to optimise local sales strategies and performance
- Collaborate cross-functionally to enhance the customer experience
- Utilise CRM to track funnel and engagements
Key requirements
- Minimum 5 years in medical devices, healthcare technology, or capital equipment sales
- Proven success selling into NHS acute care environments
- Experience closing large-scale capital equipment projects and managing complex cycles
- Must reside on the territory
- Strong hunter mentality with ability to identify and win new business
- Outstanding negotiation, communication and presentation skills
- Experience leading complex multi-stakeholder opportunities
- Strong commercial acumen and financial understanding
- Ability to build value-based business cases
- Influence over senior clinical and executive stakeholders
- Strategic account planning and territory management expertise
- Strong analytical and problem-solving capabilities
- Highly organised with ability to manage multiple opportunities
- Proficiency in CRM and sales planning tools
- Self-motivated, resilient and results-driven
- negotiation
- presentation
- stakeholder engagement
- CRM familiarity
- data analysis
- sales planning
Capital Equipment Account Manager - Patient Support System - London & South East employer: Baxter International
At Baxter, we are committed to redefining healthcare delivery and making a meaningful impact on lives. Our collaborative culture fosters personal growth and professional development, ensuring that every employee feels valued and empowered to contribute to our mission of saving and sustaining lives. With a focus on innovation and a brand-new compounding department in Thetford, you will have the unique opportunity to shape the future of healthcare while enjoying a competitive compensation package and a strong emphasis on work-life balance.
