At a Glance
- Tasks: Coordinate customer service for anaesthetic vaporizor loans and manage inventory.
- Company: Join a leading pharmaceuticals company focused on quality and safety.
- Benefits: Enjoy competitive pay, professional growth, and a strong work-life balance.
- Other info: Dynamic role with opportunities for hands-on warehouse support.
- Why this job: Make a difference in healthcare while developing your administrative skills.
- Qualifications: 2 years of admin or customer service experience and strong Excel skills.
The predicted salary is between 25000 - 32000 € per year.
We are seeking a highly organised and detail-oriented Customer Services Administrator to co-ordinate our internal anaesthetic vapouriser loan pool. This is primarily an administrative customer service role, which will include:
- Liaising with customers, couriers, and colleagues (both locally and internationally) to ensure seamless communication and efficient operations
- Stock and inventory management
- Contacting third parties to arrange recertifications and repairs
- Hardware tracking – ensure all our systems correctly record the locations of devices
- Work order creation, management, closure
- Internal and external audits
There is also an option to support with the warehouse operations including packaging, deliveries, and decontamination.
Education And Experience
- Minimum of 2 years of administration or customer service experience
- Proficiency in Microsoft Office, particularly with Microsoft Excel for use with reporting (VLOOKUPS, pivot tables etc)
Qualifications And Skills
- Excellent communication skills
- Ability to switch quickly between tasks and processes
- Embrace and adhere with all Quality and EHS (Environmental Health and Safety) elements
- Strong organisation and time management skills
- Attention to detail required
- Strong computer skills, and able to learn new systems quickly
- If desired, small portion of role will involve manual handling such as packaging, decontamination, moving of beds/hoists/tables, accepting and loading deliveries etc
Benefits
- Competitive total compensation package
- Professional development opportunities
- High importance placed on work life balance
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Customer Services Administrator - Pharmaceuticals, in Whetstone employer: Baxter International Inc.
Baxter is an exceptional employer that prioritises professional development and work-life balance, making it an ideal place for a Customer Services Administrator in the pharmaceuticals sector. With a strong emphasis on teamwork and communication, employees benefit from a supportive work culture that encourages growth and innovation, all while contributing to meaningful healthcare solutions. Located in a dynamic environment, Baxter offers competitive compensation and a commitment to equal opportunity, ensuring a rewarding career path for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Administrator - Pharmaceuticals, in Whetstone
✨Tip Number 1
Get to know the company! Research Baxter and their values, especially around customer service and quality. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves liaising with customers and colleagues, make sure you can articulate your thoughts clearly. Try mock interviews with friends or use online resources to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experience where you successfully managed multiple tasks or projects. This will demonstrate your ability to switch between tasks, which is key for this role.
✨Tip Number 4
Don’t forget to highlight your tech skills! Be ready to discuss your proficiency in Microsoft Office, especially Excel. If you’ve used VLOOKUPS or pivot tables, share specific instances where these skills helped you in your previous roles.
We think you need these skills to ace Customer Services Administrator - Pharmaceuticals, in Whetstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in administration and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your proficiency in Microsoft Office, especially Excel!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Services Administrator role. Mention your organisational skills and attention to detail, and how they’ll help us keep our operations running smoothly.
Show Off Your Communication Skills:Since this role involves liaising with customers and colleagues, make sure your application reflects your excellent communication skills. We love candidates who can switch between tasks and processes effortlessly, so give us examples of how you’ve done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Baxter International Inc.
✨Know Your Stuff
Make sure you understand the role of a Customer Services Administrator in the pharmaceuticals sector. Brush up on your knowledge about anaesthetic vaporizers and the importance of customer service in this field. This will show that you're genuinely interested and prepared.
✨Show Off Your Skills
Highlight your experience with Microsoft Office, especially Excel. Be ready to discuss how you've used VLOOKUPS and pivot tables in past roles. If you can, bring examples of reports you've created or managed to demonstrate your proficiency.
✨Communication is Key
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare for questions about how you handle communication challenges and ensure you can provide examples of effective collaboration with customers and colleagues.
✨Be Organised and Detail-Oriented
Prepare to discuss your organisational skills and attention to detail. Think of specific instances where your meticulous nature helped avoid issues or improved processes. This will resonate well with the interviewers looking for someone who can manage stock and inventory effectively.
