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- Tasks: Support sales by managing service contracts and building customer relationships.
- Company: Join Baxter, a leader in redefining healthcare delivery.
- Benefits: Gain valuable experience in a purpose-driven environment with growth opportunities.
- Other info: Collaborative culture focused on saving and sustaining lives.
- Why this job: Make a real impact in healthcare while developing your skills.
- Qualifications: Strong communication, negotiation, and organisational skills required.
The predicted salary is between 36000 - 60000 £ per year.
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.
The Technical Service Support will work alongside the Remote Sales Representatives, handling service contract related tasks, supporting new business opportunities and up-selling to existing customers. The role is part of the technical services team, working in close collaboration with other business units and cross functional teams.
Responsibilities:- Send quotes to customers for service contract renewals.
- Ensures repeat contract renewal by understanding customer buying decisions making process preferably within a Corporate environment.
- Excellent interpersonal and customer relationship building skills required.
- Excellent time management, multi-tasking and organisational skills required.
- Fluency in local market language.
- Strong negotiation skills.
Technical Service Support employer: Baxter International Inc.
Contact Detail:
Baxter International Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Support
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Baxter on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Baxter’s mission and values. Show us how your skills align with our goal of saving and sustaining lives. We love candidates who are passionate about making a difference!
✨Tip Number 3
Practice your negotiation skills! Since the role involves up-selling and handling service contracts, be ready to discuss how you would approach these situations. We want to see your confidence in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Baxter.
We think you need these skills to ace Technical Service Support
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in healthcare and how you align with our mission at Baxter.
Tailor Your CV: Make sure to customise your CV for the Technical Service Support role. Highlight your relevant experience, especially in customer service and technical support, so we can see how you'd fit right into our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us understand your potential impact on our community.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Baxter International Inc.
✨Know Your Stuff
Before the interview, make sure you understand Baxter's mission and values. Familiarise yourself with their approach to healthcare delivery and how your role in Technical Service Support can contribute to saving and sustaining lives. This will show that you're not just interested in the job, but also in being part of their mission.
✨Show Off Your Interpersonal Skills
Since this role requires excellent interpersonal and customer relationship building skills, be ready to share examples from your past experiences. Think of specific situations where you successfully built relationships or resolved conflicts. This will demonstrate your ability to connect with customers and colleagues alike.
✨Master Time Management
With the need for strong time management and organisational skills, prepare to discuss how you prioritise tasks and manage multiple responsibilities. You could even bring a simple example of a time when you juggled several projects successfully, highlighting your ability to stay organised under pressure.
✨Negotiate Like a Pro
Negotiation skills are key for this position, so brush up on your techniques. Be prepared to discuss a time when you negotiated a deal or resolved a challenging situation. This will help illustrate your capability to handle service contract renewals and up-sell effectively, which is crucial for the role.