Customs Specialist 4 on/4 off in Nottingham

As a Customs Specialist, you’ll build a stable career in logistics while developing your skills on a team that values work/life balance and backs your success.

The impact you will have

You’ll keep freight moving smoothly outside core hours, turning complex rules into first‑time clearances. You’ll keep trailers on schedule, prevent border delays with accurate customs documentation.

By following AEO best practice and maintaining audit‑ready records, you’ll reduce delays and give customers confidence in our service.

A typical day

Working pattern: Shift is 4 on 4 off.

Either Starting at 1400 or 1500 Monday to Thursday, 1100 or 1500 Friday and 0800 or 1500 Saturdays and Sundays.

Location: Hybrid (office and home working due to hours).

Front and centre, you’ll run the trailer plan for a key accounts team, coordinating standard and express departures, tracking milestones, and keeping customers updated to avoid border delays.

Alongside this, you’ll create and submit accurate Descartes/CDS entries and resolve queries to keep shipments on schedule. You’ll pull together accurate documentation (invoices, packing lists, origin statements/certificates, licences), work closely with brokers and carriers, confirm DDP duty/VAT where needed, and keep audit‑ready records while operating to AEO best practice.

• Be the first point of contact for customs queries/customer services issues during your out‑of‑hours shift, coordinating compliant movements across Air, Sea and Road (UK & European).
• Create and submit import/export entries in Descartes/CDS, monitor acceptances/queries/errors, and resolve issues promptly to keep shipments on schedule.
• Coordinate standard and express road movements (and other modes), maintaining clear, timely customer communication to prevent border delays.
• Compile and check documentation (invoices, packing lists, statements/certificates of origin, licences); fix discrepancies fast and share with brokers, carriers and suppliers.
• Manage DDP activity by confirming import clearances and duty/VAT payments.
  Submit import/export documentation to HMRC on time and keep audit‑ready records.
• Ensure compliance with classification, valuation and origin rules, and applicable tariffs, duties and taxes.
• Liaise with customs authorities and brokers/agents to secure timely clearance.
• Handle T1/T2 transit and ATA Carnets where applicable; escape risks promptly.
• Operate to AEO requirements (procedures, controls, records, training).
• Keep concise records, track key shift KPIs, and complete a clean handover to the day team.

Is this role for you?

• Solid knowledge of UK customs processes, ideally multimodal: Air/Sea/Road.
• Hands‑on experience with Descartes / CDS / Destin8.
• Familiarity with imports/exports, ATA Carnets, and T1 (CTC) transit (advantageous).
• Flexible on hours: Shift is 4 on 4 off. Either 1400 – 23:45- or 1500 – 00:45 Monday to Thursday, 1100 – 20:45 or 1500 – 00:45 Friday and 0800 – 17:45 or 1500 – 0045 Saturdays and Sundays.
• Accuracy under pressure, strong organisation, and confident decision‑making out of hours.
• Clear communication with customers, partners, and colleagues at all levels.
• Proficiency in Outlook, Word, and Excel; comfortable juggling multiple tasks.

What do we offer?

• Contributory pension with up to 6% employer contribution.
• Life Assurance equal to four times basic salary.
• 8 weeks full‑pay enhanced parental leave.
• Office‑based, 9‑5pm, inclusive of an hour’s lunch.

And that's not all...

A company‑funded dental plan to support your oral health.

£25 per month towards a regular gym or fitness membership.

Travel allowance.

Get rewarded for travelling more sustainably with a monthly contribution for sustainable commuting.

A free breakfast provided in the office every Friday for all employees.

One paid volunteering day each year, plus paid time off to donate blood and a charity top‑up scheme.

Baxter Freight is an equal opportunity employer, committed to building a diverse and inclusive team where everyone can thrive.

We recruit, train, promote, and reward individuals regardless of race, religion or belief, gender, sexual orientation, marital or civil partnership status, disability or age.