At a Glance
- Tasks: Manage digital projects to enhance customer experience and optimise online platforms.
- Company: Join Baxi, a leading provider of heating solutions with over 150 years of innovation.
- Benefits: Enjoy 25 days holiday, income protection, pension contributions, and staff discounts.
- Why this job: Be part of a sustainable energy movement and drive digital transformation in a respected company.
- Qualifications: Experience in digital marketing, project management, and strong knowledge of UX and SEO required.
- Other info: We value diversity and inclusion, welcoming unique perspectives to foster growth.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We make the energy transition a reality.Be a part of the movement and help shape a sustainable future for all. Come and join us!Why work for Baxi?Baxi is a heritage heating and hot water solutions provider with big ambitions to change the way we think about and use energy. Were focussed on driving the conversations and spearheading the change that will enable us to make this happen.
We have some of the best-known and trusted heating and hot water brands for residential and commercial customers including Baxi, Main, Megaflo, Remeha, Andrews Water Heaters, Potterton Commercial, Heatrae Sadia and Packaged Plant Solutions.Our UK & Ireland business has led engineering breakthroughs and successfully adapted to be a leader in our industry for over 150 years.Our established foothold in the heating manufacturing market with a well respected product portfolio, an amazing army of people puts us in a position to lead the way for change, and make a lasting mark on the industry. Do you have a passion and appetite for evolution? Come and join us!About the RoleAs a Digital Channel Manager, you will be responsible supporting the delivery and management of digital projects that enhance our customer experience.
You will support the on-going optimisation of digital tools, web applications, and online platforms, ensuring they align with customer needs and business objectives. This role is critical in supporting our digital transformation efforts and driving engagement across our digital channels.On a daily basis youll be responsible for, but not limited to :Identify, prioritise, and document enhancements to digital platforms, maintaining a structured backlog in line with the digital roadmap.Develop and monitor project plans, ensuring milestones are met within scope, time and budget.Oversee the UX and performance of our websites and other digital channels, ensuring they are user-friendly, engaging, and optimised for conversions.Work closely with the marketing team to align messaging, goals, and customer journeys across digital platforms.Collaborate with developers and designers to implement website enhancements and new features.Ensure digital platforms adhere to SEO best practices and accessibility standards.Monitor, analyse, and report on Google Analytics and other digital metrics, providing insights and recommendations for improvement.Track and evaluate the success of digital enhancements, ensuring measurable outcomes and continuous improvements.Identify potential risks or malfunctions and take proactive steps to address them.Work closely with internal teams, developers, agencies, and external partners to design and implement digital projects.Ensure seamless handover of digital tools to business users, providing clear documentation and training to support ongoing business-as-usual (BAU) operations.Maintain support documentation, including risk logs and requirement specifications, to ensure smooth project execution and governance.Act as a digital advocate within the business, identifying opportunities for digital innovation and recommending new initiatives.About you:We want to make sure youre set up for success in our mission. To be successful in your application youll need to have experience;Proven experience in digital marketing, project management, or website management.Strong knowledge of UX principles, website development, and digital tools.Experience with Google Analytics, SEO, and digital performance tracking.Ability to manage multiple projects, prioritise workflow, and meet deadlines.Excellent stakeholder management and collaboration skills.Strong analytical and problem-solving abilities, with a data-driven mindset.Familiarity with CRM systems, marketing automation, and customer journey mapping.What we offer:Our package is made up of basic salary plus a variable incentive.
We also offer 25 days holiday in addition to standard UK Bank holidays, income protection, a contributory pension, maternity, paternity sick pay schemes, staff discounts and more.Diversity and inclusion:Were a heritage manufacturer that provides heating solutions to customers all over the UK. We know having a diverse workforce that reflects our mission and our expansive customer base is not only good for you, its great for us!We welcome each and everyone of the differences that make our people intrinsically unique and able to contribute to the growth and success of our organisation. We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.TPBN1_UKTJ
Marketing Channel Manager employer: Baxi Heating UK Limited
Contact Detail:
Baxi Heating UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Channel Manager
✨Tip Number 1
Familiarise yourself with Baxi's brand and its digital presence. Understanding their current digital tools and platforms will help you identify areas for improvement and demonstrate your proactive approach during interviews.
✨Tip Number 2
Showcase your knowledge of UX principles and digital marketing trends. Being able to discuss recent developments in the industry and how they can be applied to enhance Baxi's customer experience will set you apart from other candidates.
✨Tip Number 3
Prepare examples of past projects where you've successfully managed digital enhancements or optimised user experiences. Highlighting measurable outcomes will demonstrate your ability to drive results, which is crucial for this role.
✨Tip Number 4
Network with current or former employees of Baxi on platforms like LinkedIn. Gaining insights into the company culture and expectations can provide you with valuable information to tailor your approach and show genuine interest in the role.
We think you need these skills to ace Marketing Channel Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital marketing, project management, and website management. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital transformation and your understanding of UX principles. Mention specific projects or achievements that align with Baxi's goals and values.
Showcase Analytical Skills: In your application, provide examples of how you've used data-driven insights to improve digital performance. Mention your experience with Google Analytics and any successful SEO strategies you've implemented.
Highlight Collaboration Experience: Emphasise your ability to work with cross-functional teams, including developers and designers. Share examples of how you've successfully managed stakeholder relationships and contributed to team projects.
How to prepare for a job interview at Baxi Heating UK Limited
✨Know Your Digital Marketing Basics
Make sure you brush up on your digital marketing knowledge, especially around SEO, Google Analytics, and UX principles. Being able to discuss these topics confidently will show that you're well-prepared and understand the core aspects of the role.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you've successfully managed timelines, budgets, and stakeholder expectations. Highlighting your ability to juggle multiple projects will demonstrate that you can handle the demands of the position.
✨Understand Baxi's Mission and Values
Familiarise yourself with Baxi's commitment to sustainability and innovation in the heating industry. Showing that you align with their mission will help you stand out as a candidate who is genuinely interested in contributing to their goals.
✨Prepare Questions for Your Interviewers
Think of insightful questions to ask about the company's digital transformation efforts and how they measure success in their digital channels. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you.