Field Service Engineer - Stoke on Trent Area
Field Service Engineer - Stoke on Trent Area

Field Service Engineer - Stoke on Trent Area

Stoke-on-Trent Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Field Service Engineer, you'll service and repair equipment at customer locations.
  • Company: Join a dynamic company that values innovation and customer satisfaction.
  • Benefits: Enjoy remote work flexibility and a fully stocked van for your daily appointments.
  • Why this job: This role offers hands-on experience and the chance to make a real impact in the community.
  • Qualifications: No specific qualifications required; just a passion for problem-solving and customer service.
  • Other info: Work from home and enjoy a supportive team environment.

The predicted salary is between 30000 - 42000 £ per year.

Location: Stoke-on-Trent area

Postcodes: ST 5,6,7,11,12

What will you be doing?

Working from home, you will receive daily appointments via a tablet device. Alongside this, your van will be stocked overnight by our couriers. You will visit customers with prearranged appointments via our scheduling team, where you will carry out a variety of work including servicing, repairs, diagnostics.

Field Service Engineer - Stoke on Trent Area employer: Baxi Heating UK Limited

As a Field Service Engineer in the Stoke-on-Trent area, you will join a dynamic team that values innovation and employee development. Our company offers a supportive work culture with flexible working arrangements, ensuring a healthy work-life balance while providing opportunities for professional growth through ongoing training and development. With a focus on customer satisfaction and teamwork, we empower our employees to make a meaningful impact in their roles, making us an excellent employer in the region.
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Contact Detail:

Baxi Heating UK Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer - Stoke on Trent Area

✨Tip Number 1

Familiarise yourself with the specific tools and technologies used in field service engineering. This knowledge will not only help you during interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with current or former field service engineers, especially those who have worked in the Stoke-on-Trent area. They can provide valuable insights into the job and may even refer you to opportunities within our company.

✨Tip Number 3

Prepare for potential technical assessments by brushing up on your troubleshooting skills. Being able to showcase your problem-solving abilities can set you apart from other candidates.

✨Tip Number 4

Demonstrate your customer service skills during the interview process. As a Field Service Engineer, you'll be interacting with customers regularly, so showing that you can communicate effectively and handle various situations is crucial.

We think you need these skills to ace Field Service Engineer - Stoke on Trent Area

Technical Proficiency
Customer Service Skills
Problem-Solving Skills
Time Management
Communication Skills
Attention to Detail
Diagnostic Skills
Mechanical Aptitude
Electrical Knowledge
Self-Motivation
Adaptability
Organisational Skills
Team Collaboration
Health and Safety Awareness

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Field Service Engineer. Highlight your relevant experience in servicing, repairs, and diagnostics in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise any previous field service experience and technical skills that are relevant to the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work as a Field Service Engineer and how your background makes you a suitable candidate for the Stoke-on-Trent area.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.

How to prepare for a job interview at Baxi Heating UK Limited

✨Know Your Technical Stuff

As a Field Service Engineer, you'll need to demonstrate your technical knowledge during the interview. Brush up on common servicing and repair techniques relevant to the equipment you'll be working with, and be prepared to discuss your previous experiences in detail.

✨Familiarise Yourself with the Area

Since the role is based in the Stoke-on-Trent area, it’s a good idea to familiarise yourself with the local postcodes and any specific challenges that might arise in those locations. Showing that you understand the area can impress the interviewer and demonstrate your commitment to the role.

✨Highlight Your Customer Service Skills

Field Service Engineers often work directly with customers, so it's essential to showcase your customer service skills. Prepare examples of how you've successfully handled customer interactions in the past, especially in challenging situations.

✨Demonstrate Your Problem-Solving Abilities

In this role, you'll encounter various issues that require quick thinking and effective problem-solving. Be ready to discuss specific instances where you've successfully diagnosed and resolved technical problems, as this will show your capability to handle the demands of the job.

Field Service Engineer - Stoke on Trent Area
Baxi Heating UK Limited
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