Field Service Engineer

Field Service Engineer

Norwich Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Field Service Engineer, you'll visit customers and perform various technical tasks.
  • Company: Join a dynamic team focused on delivering top-notch service in the engineering sector.
  • Benefits: Enjoy remote work flexibility and a well-stocked van for your daily appointments.
  • Why this job: This role offers hands-on experience and the chance to make a real impact in customer satisfaction.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
  • Other info: Work from home and enjoy a supportive team environment.

The predicted salary is between 28800 - 42000 £ per year.

Location: IPSWICH

Postcodes: IP 24, 27-28, 31-33

As a Field Service Engineer, you will be working from home and will receive daily appointments via a tablet device. Your van will be stocked overnight by our couriers.

You will visit customers with prearranged appointments via our scheduling team, where you will carry out a variety of work including servicing and repairs.

Field Service Engineer employer: Baxi Heating UK Limited

As a Field Service Engineer with us, you'll enjoy the flexibility of working from home while receiving daily appointments that allow you to manage your time effectively. Our supportive work culture prioritises employee growth, offering ongoing training and development opportunities, alongside a well-stocked van for seamless service delivery. Located in Ipswich, we provide a unique advantage of a close-knit community, ensuring you feel valued and connected as you contribute to meaningful customer interactions.
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Contact Detail:

Baxi Heating UK Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer

✨Tip Number 1

Familiarise yourself with the specific tools and technologies used in field service engineering. This knowledge will not only help you during interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with current or former Field Service Engineers to gain insights into the day-to-day responsibilities and challenges of the job. This can provide you with valuable information to discuss during your interview.

✨Tip Number 3

Prepare to showcase your problem-solving skills, as this role often requires quick thinking on-site. Think of examples from your past experiences where you successfully resolved technical issues.

✨Tip Number 4

Research our company culture and values at StudySmarter. Understanding what we stand for will help you align your answers with our expectations and show that you're a good fit for the team.

We think you need these skills to ace Field Service Engineer

Technical Proficiency
Customer Service Skills
Problem-Solving Skills
Time Management
Communication Skills
Mechanical Aptitude
Electrical Knowledge
Adaptability
Attention to Detail
Self-Motivation
Team Collaboration
Health and Safety Awareness
Diagnostic Skills
Report Writing

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities of a Field Service Engineer. Highlight key skills and experiences that align with the role, such as technical expertise and customer service.

Tailor Your CV: Customise your CV to reflect relevant experience in field service roles or similar positions. Emphasise your technical skills, problem-solving abilities, and any experience with scheduling or customer interaction.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples from your past work that demonstrate your ability to manage appointments, work independently, and provide excellent service.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Field Service Engineer.

How to prepare for a job interview at Baxi Heating UK Limited

✨Know Your Technical Stuff

As a Field Service Engineer, you'll need to demonstrate your technical knowledge during the interview. Brush up on relevant tools, equipment, and troubleshooting techniques that are commonly used in the field.

✨Showcase Your Problem-Solving Skills

Prepare to discuss specific examples where you've successfully resolved issues in previous roles. Employers love to see how you approach challenges and find solutions, especially in a customer-facing position.

✨Familiarise Yourself with the Company

Research the company’s services and values before the interview. Understanding their mission and how they operate will help you tailor your answers and show genuine interest in the role.

✨Practice Your Communication Skills

Since you'll be interacting with customers regularly, effective communication is key. Practice explaining technical concepts in simple terms, as this will be crucial when dealing with clients who may not have a technical background.

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