Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage digital projects to enhance customer experience and optimise online platforms.
- Company: Join Baxi, a leader in sustainable heating solutions with over 150 years of innovation.
- Benefits: Enjoy 25 days holiday, flexible work options, and various employee perks.
- Why this job: Be part of a digital transformation that shapes a sustainable future and drives industry change.
- Qualifications: Experience in digital marketing, project management, and strong analytical skills required.
- Other info: We value diversity and inclusion, welcoming unique perspectives to drive our success.
The predicted salary is between 28800 - 42000 £ per year.
1. Provide the best possible experience on our site
2. Collect statistics to optimize site functionality
We make the energy transition a reality.
Be a part of the movement and help shape a sustainable future for all. Come and join us!
Why work for Baxi?
Baxi is a heritage heating and hot water solutions provider with big ambitions to change the way we think about and use energy. We’re focussed on driving the conversations and spearheading the change that will enable us to make this happen. We have some of the best-known and trusted heating and hot water brands for residential and commercial customers including Baxi, Main, Megaflo, Remeha, Andrews Water Heaters, Potterton Commercial, Heatrae Sadia and Packaged Plant Solutions.
Our UK & Ireland business has led engineering breakthroughs and successfully adapted to be a leader in our industry for over 150 years.
Our established foothold in the heating manufacturing market with a well respected product portfolio, an amazing army of people puts us in a position to lead the way for change, and make a lasting mark on the industry. Do you have a passion and appetite for evolution? Come and join us!
About the Role
As a Digital Channel Manager, you will be responsible supporting the delivery and management of digital projects that enhance our customer experience. You will support the on-going optimisation of digital tools, web applications, and online platforms, ensuring they align with customer needs and business objectives. This role is critical in supporting our digital transformation efforts and driving engagement across our digital channels.
On a daily basis you’ll be responsible for, but not limited to :
- Identify, prioritise, and document enhancements to digital platforms, maintaining a structured backlog in line with the digital roadmap.
- Develop and monitor project plans, ensuring milestones are met within scope, time and budget.
- Oversee the UX and performance of our websites and other digital channels, ensuring they are user-friendly, engaging, and optimised for conversions.
- Work closely with the marketing team to align messaging, goals, and customer journeys across digital platforms.
- Collaborate with developers and designers to implement website enhancements and new features.
- Ensure digital platforms adhere to SEO best practices and accessibility standards.
- Monitor, analyse, and report on Google Analytics and other digital metrics, providing insights and recommendations for improvement.
- Track and evaluate the success of digital enhancements, ensuring measurable outcomes and continuous improvements.
- Identify potential risks or malfunctions and take proactive steps to address them.
- Work closely with internal teams, developers, agencies, and external partners to design and implement digital projects.
- Ensure seamless handover of digital tools to business users, providing clear documentation and training to support ongoing business-as-usual (BAU) operations.
- Maintain support documentation, including risk logs and requirement specifications, to ensure smooth project execution and governance.
- Act as a digital advocate within the business, identifying opportunities for digital innovation and recommending new initiatives.
About you:
We want to make sure you’re set up for success in our mission. To be successful in your application you’ll need to have experience;
• Proven experience in digital marketing, project management, or website management.
• Strong knowledge of UX principles, website development, and digital tools.
• Experience with Google Analytics, SEO, and digital performance tracking.
• Ability to manage multiple projects, prioritise workflow, and meet deadlines.
• Excellent stakeholder management and collaboration skills.
• Strong analytical and problem-solving abilities, with a data-driven mindset.
• Familiarity with CRM systems, marketing automation, and customer journey mapping.
What we offer:
Our package is made up of basic salary plus a variable incentive. We also offer 25 days holiday in addition to standard UK Bank holidays, income protection, a contributory pension, maternity, paternity sick pay schemes, staff discounts and more.
Diversity and inclusion:
We’re a heritage manufacturer that provides heating solutions to customers all over the UK. We know having a diverse workforce that reflects our mission and our expansive customer base is not only good for you, it’s great for us!
We welcome each and everyone of the differences that make our people intrinsically unique and able to contribute to the growth and success of our organisation. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.
At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.
#J-18808-Ljbffr
Digital Channel Manager employer: Baxi Heating UK Limited
Contact Detail:
Baxi Heating UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Channel Manager
✨Tip Number 1
Familiarise yourself with Baxi's digital platforms and their current user experience. Understanding their existing tools and how they function will help you identify areas for improvement during the interview process.
✨Tip Number 2
Brush up on your knowledge of Google Analytics and SEO best practices. Being able to discuss specific metrics and how they can be used to optimise digital channels will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare examples of past projects where you've successfully managed digital enhancements or improvements. Highlighting your project management skills and ability to collaborate with teams will show that you're a great fit for the position.
✨Tip Number 4
Stay updated on the latest trends in digital marketing and user experience design. Being knowledgeable about current industry standards will not only impress your interviewers but also show your passion for continuous learning and innovation.
We think you need these skills to ace Digital Channel Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital marketing, project management, and website management. Use specific examples that demonstrate your knowledge of UX principles and digital tools.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital transformation and how your skills align with Baxi's mission. Mention your experience with Google Analytics and SEO, and how you can contribute to enhancing customer experience.
Showcase Analytical Skills: Provide examples of how you've used data to drive decisions in previous roles. Highlight any experience you have with tracking digital performance metrics and making recommendations based on your findings.
Demonstrate Collaboration: Mention instances where you've worked closely with cross-functional teams, such as marketing, developers, and designers. Emphasise your stakeholder management skills and your ability to align goals across different departments.
How to prepare for a job interview at Baxi Heating UK Limited
✨Showcase Your Digital Expertise
Make sure to highlight your experience in digital marketing and project management. Be prepared to discuss specific projects you've worked on, particularly those that involved enhancing user experience or optimising digital platforms.
✨Demonstrate Analytical Skills
Since the role involves monitoring and analysing digital metrics, come ready to discuss how you've used tools like Google Analytics in the past. Share examples of how your insights led to measurable improvements in previous roles.
✨Understand UX Principles
Familiarise yourself with UX principles and be ready to talk about how you’ve applied them in your work. Discuss any specific enhancements you've made to websites or digital tools that improved user engagement and conversion rates.
✨Prepare for Collaboration Questions
This role requires excellent stakeholder management and collaboration skills. Think of examples where you've successfully worked with cross-functional teams, such as developers and designers, to implement digital projects.
