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For Companies At a Glance
- Tasks: Lead a luxury spa team, ensuring exceptional guest experiences and smooth operations.
- Company: Award-winning boutique spa in a luxury hotel setting.
- Benefits: Share of tips, discounted treatments, dining discounts, and 28 days holiday.
- Why this job: Join a tranquil environment and make a real impact on wellness experiences.
- Qualifications: 5+ years in luxury spa management and recognised Beauty Therapy qualification.
- Other info: Full-time role with ongoing training and development opportunities.
The predicted salary is between 30000 - 40000 £ per year.
An award-winning boutique spa within a luxury hotel in Suffolk is seeking an experienced Spa Manager to lead its team and drive commercial success. This is a hands-on leadership role, ideal for a dynamic individual with a passion for wellness, strong business acumen, and the ability to deliver exceptional guest experiences in a high-end, low-volume environment. Operating with a no rush, no crowd philosophy, the spa offers a tranquil setting with multiple treatment rooms, relaxation areas, an outdoor vitality pool, and thermal facilities.
The Role
- You will take full responsibility for the day-to-day running of the spa, ensuring smooth operations, high service standards, and a consistently outstanding guest journey.
- Alongside leading and developing the team, you will play a key role in driving revenue through treatments, retail, and membership initiatives.
- A hands-on approach is essential, with the ability to deliver both holistic and beauty treatments when required.
Key Responsibilities
- Oversee daily spa operations and guest experience
- Lead, motivate, and develop therapists and front-of-house teams
- Manage recruitment, rotas, training, and performance
- Drive revenue through promotions, retail, and membership programmes
- Manage stock control and budgets in line with financial targets
- Maintain high standards of cleanliness, compliance, and service delivery
- Build client loyalty and grow the customer base
- Handle guest feedback professionally and proactively
The Candidate
- Proven experience in luxury spa, wellness, or hospitality management (minimum 5 years preferred)
- Strong leadership and team development skills
- Commercially aware with a track record of driving revenue
- Hands-on therapist with experience in both:
- Holistic treatments (massage, facials, body therapies)
- Beauty services (manicure, pedicure, waxing)
What's on Offer
- Share of tips
- Discounted spa treatments and products
- Dining discounts across the group
- Preferential hotel stays
- Access to leisure facilities
- Employee Assistance Programme
- 28 days holiday (including bank holidays)
- Company pension
- Ongoing training and development
Additional Information
- Full-time, permanent position
- Candidates must have the right to work in the UK
- Must be able to commute or relocate prior to start
Apply below or send your CV directly to: lucy@baxendalemason.co.uk
Spa Manager Live In Available in Sudbury employer: Baxendale Mason
Contact Detail:
Baxendale Mason Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Manager Live In Available in Sudbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the wellness and hospitality sectors. Attend industry events or local meet-ups to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with holistic treatments or beauty services, consider offering a free demo or mini-session to potential employers. It’s a great way to showcase your talent and passion for the role.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to spas or hotels you admire and express your interest in working with them. A personal touch can go a long way in landing that dream job.
✨Tip Number 4
Apply through our website! We’ve got some fantastic opportunities waiting for you. Make sure to tailor your application to highlight your leadership skills and experience in luxury spa management. Let’s get you that job!
We think you need these skills to ace Spa Manager Live In Available in Sudbury
Some tips for your application 🫡
Show Your Passion for Wellness: When writing your application, let your passion for wellness shine through! Share any personal experiences or insights that connect you to the spa industry. We love seeing candidates who genuinely care about creating exceptional guest experiences.
Highlight Your Leadership Skills: Make sure to emphasise your leadership experience in your application. We’re looking for someone who can motivate and develop a team, so share specific examples of how you've successfully led teams in the past. This will help us see how you can fit into our dynamic environment.
Be Specific About Your Experience: Don’t just list your previous roles; dive into the details! Talk about your hands-on experience with both holistic and beauty treatments. We want to know how your skills can contribute to our tranquil setting and high service standards.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Baxendale Mason
✨Know Your Spa Inside Out
Before the interview, make sure you research the spa thoroughly. Understand its philosophy, treatments offered, and what sets it apart from others. This will not only show your genuine interest but also help you align your experience with their values.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or improved service standards. Highlighting your hands-on approach will resonate well with their need for a dynamic leader.
✨Demonstrate Your Business Acumen
Be ready to discuss how you've driven revenue in previous roles. Bring up any successful promotions or membership initiatives you've implemented. This will illustrate your commercial awareness and ability to contribute to their financial goals.
✨Prepare for Practical Demonstrations
Since this role requires hands-on treatment skills, be prepared for practical assessments. Brush up on your holistic and beauty treatment techniques, and be ready to discuss your qualifications and experiences in detail.