Block & Estate Manager in Hemel Hempstead

Block & Estate Manager Part home-based All Levels

We are a family-run Block & Estate Management business with offices based in Hemel Hempstead (HP1) and Sevenoaks (TN13), offering a unique opportunity to join our growing team as a block & estate manager. We manage residential apartment blocks and complexes in London and the surrounding counties.

The role will be a combination of office based and work-from-home, located at our Hemel Hempstead (HP1) office. A driving licence is essential. Leasehold experience is desired but not essential. We will consider all levels of experience, with a primary focus on finding the right candidate with a good attitude.

We will also consider expertise outside of the leasehold field, where there are transferable skill sets such as facilities management, operational roles, maintenance coordinators, or any other property-related field. The candidate should have a keen interest in developing a career within the leasehold management sector.

A successful candidate must be well-presented, have a strong personality and be well-grounded. It is essential that the candidate has a high level of literacy and can operate well in email, word, excel, etc. As communication is at the core of our business, candidates must have excellent customer service skills and a professional, diplomatic approach.

As one of our Block & Estate Managers, your role will be to proactively and professionally manage a portfolio of residential properties. You will act as the point of contact for clients and leaseholders.

Duties include:

• Develop and maintain good working relationships with clients, leaseholders and maintenance suppliers daily via phone, email and letter.

• Attend and minute board meetings, AGMs, Directors Meetings, resident meetings and new business meetings at intervals.

• Prepare Service Charge Budgets and monitor cash flow for each managed property.

• Manage and authorise expenditure in line with client instructions.

• Carry out site visits at regular intervals in line with management agreements.

• Project manage reactive and planned repair and maintenance in accordance with client instructions.

• Understand and manage the requirements of Section 20 Consultations in accordance with the Landlord & Tenant Act 1985.

• Review and interpret leases to ensuring services and any issues are dealt with in full compliance with the Lease.

• Deal promptly with Insurance issues, including claims.

• Deal promptly and thoroughly with leasehold sales enquiries.

• Ensure all properties are managed and adhere to relevant, Health & Safety legislation and ARMA regulations.

• Any other duties to assist in the smooth and professional operation of the business.

Benefits;

• A long-term career opportunity.

• Flexible, well-supported role within a family-run business with good prospects as the business grows and opportunities to develop into new positions.

• Part home-based for full-time candidates.

• Laptop provided.

• Ideally, the candidate will have FTPI (Previously IRPM), although we can cover the costs of the candidate sitting this qualification and other industry qualifications.

• 10% bonus for any new clients introduced to the business based on the first year\’s management fee.

Package;

Full time; £30,000-£45,000 per annum Monday Friday 9am- 5pm (Experience depending)

Salary paid in arrears and on the last working day of the month.

No car is offered with this role, but we will consider a car mileage allowance. The successful candidate must have their own vehicle and be willing to travel. The role will require travel by train from time to time, covered by the company.

All levels and graduates considered.

Important;

Please be aware that we will review all CVs submitted for the role, although we will only contact successful candidates of interest. If you have not heard back from us, you have not been successful.

Deadline for submissions

Ongoing due to the growth of our business.

Phone Interviews;

Initially, phone interviews will be conducted to determine face to face interviews. These may be conducted before the deadline (Experience depending).

Formal Interviews;

Successful candidates can expect to attend a personal interview at our offices. These may be conducted before the deadline (Experience depending).