Internal Sales Executive in Northampton

When you join BauWatch, you step into an environment where the best services, high‑tech security, intelligent data and process improvement all come together—a dynamic world in which no day is the same. We are international, down‑to‑earth, entrepreneurial, inquisitive, keen to learn and continuously looking for opportunities to improve and grow. We’re open to trying out new ideas and take responsibility to move projects forward.

Responsibilities

• Generating quality outbound leads and following up inbound inquiries.
• Maintaining the CRM system.
• Up‑selling and cross‑selling to existing customers.
• Attending industry events and workshops.
• Conducting research on market trends and competitors’ products.
• Demonstrating strong negotiation, communication and customer‑service skills.

Key Tasks

• Actively sourcing new sales opportunities through cold‑calling and emailing.
• Maintaining long‑lasting relationships with existing customers through exceptional after‑sales service.
• Developing in‑depth knowledge of product features and benefits.
• Utilising virtual meetings to build relationships with new customers.
• Processing customers’ purchase orders and liaising with the logistics department to ensure timely delivery of ordered products.
• Advising customers on suitable product selection based on their needs and specifications.
• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
• Following up on sales inquiries made by potential customers through the company website, LinkedIn Business account, social media, emails and inbound calls.
• Setting up face‑to‑face meetings between potential customers and field sales representatives.

Requirements

• Outbound sales, business development, lead generation, telemarketing or telesales experience (minimum 12 months).
• Experience of lead/appointment generation campaigns, measurement, targeting and lead process management.
• Dynamic, self‑starting and self‑motivated individual.
• Ability to proactively work and think with initiative.
• Proficiency in all Microsoft Office applications and customer relationship management (CRM) software.
• Proven sales experience and target driven.
• Strong analytical and problem‑solving skills.
• Excellent negotiation and consultative sales skills.
• Effective communication skills (verbal and written).
• Exceptional customer service skills.

Benefits

• Salary £28,000 per annum.
• Non‑contractual commission scheme.
• 37.5 hours per week.
• 25 days holiday plus Bank Holidays.
• Electric Vehicle Scheme.
• In‑house training, with external support as needed.
• Royal London Pension.
• Death In Service.
• Private Medical Insurance.
• Retail Discount Platform.
• Opportunity to be part of an exciting time in the team’s growth.

EEO Statement

BauWatch is committed to promoting equal opportunities in employment. Applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).