At a Glance
- Tasks: Drive growth in customer accounts and enhance patient experiences through strategic planning.
- Company: Global pharmaceutical company dedicated to improving health outcomes.
- Benefits: Competitive salary, remote work options, and opportunities for professional development.
- Other info: Collaborative environment with a focus on diversity and inclusion.
- Why this job: Join a culture that actively creates change and makes a real impact on healthcare.
- Qualifications: Bachelor’s degree and 2 years of experience in healthcare or related fields.
The predicted salary is between 59400 - 72600 £ per year.
Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it—where your skills and values drive our collective progress and impact.
The Account and Professional Relations Specialist is going to be responsible for driving growth across strategic and high-potential customer accounts by increasing treatment utilization, strengthening customer engagement, and supporting portfolio adoption. Through practice development, business consulting, and account planning, the role helps customers optimize performance, enhance the patient experience, and achieve sustainable business growth.
Key responsibilities include, but are not limited to:
- In partnership with Territory Manager, develop and execute account plans for strategic customer accounts and growth opportunities across Greater London.
- Analyze clinic performance and identify opportunities to improve utilization rates, treatment conversion and patient retention.
- Conduct business reviews and implement growth plans through marketing support, patient demand generation, staff training and stakeholder engagement.
- Provide consultative recommendations to improve clinic performance and commercial outcomes.
- Maintain CRM records and monitor utilization trends and consumable purchasing patterns to identify growth opportunities and develop targeted action plans.
- Coordinate and achieve high attendance at user meetings and workshops. Support and help facilitate tradeshows and workshops.
- Develop and maintain key relationships. Identify new customers while maintaining and building existing customer base.
- Ensure high collaboration and maintain consistent communication with all team members including territory managers, marketing and clinical counterparts.
- Perform other duties as assigned.
The minimum requirements:
- Bachelor’s degree in Business, Marketing, Healthcare, Life Sciences, or a related discipline.
- Minimum of 2 years of experience within aesthetics, medical devices, healthcare, pharmaceutical, or related healthcare sectors.
- Strong consultative selling and account development capabilities with excellent relationship management and stakeholder engagement skills.
- Experience developing and executing territory, account, or business development plans.
- Experience supporting marketing initiatives, customer education programs, and demand generation activities.
- Proven ability to build and maintain long-term customer relationships within a consultative selling environment.
- Proficiency in CRM systems and Microsoft Office applications.
- Ability to work independently, manage multiple priorities, and drive results within a Field-based commercial environment.
- Strong analytical skills with the ability to interpret performance data and identify growth opportunities.
- Full Driving Licence and willingness to travel within the territory.
We are an Equal Opportunity Employer. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.
Account and Professional Relations Specialist employer: Bausch Health
At Solta Medical, part of Bausch Health, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. As a Remote EMEA Professional Education Lead, you will have the opportunity to shape impactful educational strategies while enjoying the flexibility of remote work, competitive benefits, and a commitment to innovation in the medical field. Join us to make a meaningful difference in the lives of our customers and their patients across the EMEA region.
StudySmarter Expert Advice🤫
We think this is how you could land Account and Professional Relations Specialist
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like Bausch Health. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like Bausch Health.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like Bausch Health. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what Bausch Health is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Account and Professional Relations Specialist
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Bausch Health!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Bausch Health that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Bausch Health!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Bausch Health, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Bausch Health
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Bausch Health that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Bausch Health’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
