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- Tasks: Provide technical solutions and fix appliances for customers in their homes.
- Company: Join a leading team with brands like Candy, Hoover, and Haier.
- Benefits: Starting salary of £30,000 with potential increases and bonuses.
- Why this job: Gain hands-on experience and develop valuable technical skills while helping customers.
- Qualifications: Self-motivated, organised, with strong customer service and problem-solving skills.
- Other info: Extensive training, 30 days leave, and great staff discounts await you!
The predicted salary is between 30000 - 38423 £ per year.
Starting salary of £30,000, increasing to £33,903 and £38,423 during employment & up to £6,962 London Allowance.
As a Trainee Field Service Engineer, you’ll be working with three great brands; Candy, Hoover and Haier. Visiting our customers in their homes across North West and West London and the surrounding areas, you’ll be providing technical solutions to their problems, fixing their appliances and providing a great customer experience.
We’re looking for individuals who are self-motivated, well organised and have great customer service skills. You’ll also need good problem-solving ability, to build effective technical fault finding and diagnostic skills. Regardless of your background, our City and Guilds assured in-house training and field-based mentoring has been designed to get you ready for success.
You’ll need a full, valid driving licence and the ability to lift & manoeuvre heavy objects and work in restricted spaces, regularly engaging hand dexterity. Colour vision is also important to be able to distinguish between live, neutral and earth wires; offers of employment are subject to testing to ensure that candidates can comply with the basic health and safety requirements of the role.
Benefits:- £30,000 per annum starting salary
- Salary increases to £33,903 and £38,423 will be implemented as you progress
- Up to £6,962 London Allowance
- Bonus potential of up to £2,500 per annum
- Enhanced rate overtime
- 30 days annual leave + 3 bank holiday
- Extensive training
- Brilliant staff discounts on products
- Access to Reward Gateway which offers a wide range of retailer discounts
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
Trainee Field Service Engineer employer: Baumatic Ltd.
Contact Detail:
Baumatic Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer
✨Tip Number 1
Get to know the company! Research Candy, Hoover, and Haier to understand their values and products. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your problem-solving skills! Since you'll be fixing appliances, think of common issues and how you'd tackle them. We recommend doing mock interviews with friends or using online resources to sharpen your technical knowledge.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and ready to kickstart your career as a Trainee Field Service Engineer.
We think you need these skills to ace Trainee Field Service Engineer
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming a Trainee Field Service Engineer and working with our brands. A little enthusiasm can go a long way in making your application stand out.
Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences that match the job description. We’re looking for self-motivated individuals with great customer service skills, so emphasise any experience you have in these areas!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to communicate your qualifications and experiences effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows that you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Baumatic Ltd.
✨Know Your Stuff
Make sure you understand the basics of appliance repair and the brands you'll be working with, like Candy, Hoover, and Haier. Brush up on common technical issues and solutions, as well as any relevant tools or equipment you'll be using.
✨Show Off Your Customer Service Skills
Since this role involves visiting customers in their homes, it's crucial to demonstrate your customer service abilities. Think of examples where you've provided excellent service or resolved conflicts, and be ready to share these during the interview.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and technical knowledge. Prepare for scenario-based questions where you might need to diagnose a fault or suggest a solution. Practising these types of questions can really help you shine.
✨Highlight Your Organisational Skills
As a Trainee Field Service Engineer, you'll need to manage your time effectively while on the road. Be prepared to discuss how you plan your day, prioritise tasks, and keep track of appointments. This will show that you're self-motivated and organised, which is key for this role.