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- Tasks: Visit customers to fix appliance issues and manage your daily schedule.
- Company: Join a leading team with three incredible brands in the industry.
- Benefits: Competitive salary, bonus potential, staff discounts, and pension contributions.
- Why this job: Enjoy autonomy, make a real difference, and grow your career in a supportive environment.
- Qualifications: Strong technical skills, customer service experience, and a valid driving licence required.
- Other info: In-house training provided to help you excel in your role.
The predicted salary is between 33903 - 38423 £ per year.
Locations: Bradford, United Kingdom
Time type: Full time
Posted on: Posted Yesterday
Job requisition id: REQ-23853
£33,903 - £38,423 depending on experience
Three incredible brands. One brilliant team. Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.
As a Field Service Engineer, you’ll be visiting customers in their homes across Yorkshire and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.
A full, valid driving licence is required. For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.
Ideally, we’d like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills. Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.
- £33,903 per annum starting salary if you’re a Field Service Engineer who does not have White Goods/ Domestic Appliance experience. You’ll have the opportunity to earn £38,423 once you’re fully trained and meet the minimum requirements
- £38,423 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience
- Bonus potential of up to £2,500 per annum
- Enhanced rate over time
- Up to 6% pension contribution
- Brilliant staff discounts on products and a range of retailers, entertainment, and days out
The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
Field Service Engineer employer: Baumatic Ltd.
Contact Detail:
Baumatic Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Get to know the company! Research their values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can really boost your chances.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to technical skills and customer service. Role-playing with a friend can help you feel more confident and articulate your experience effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical skills and customer service experience in your application. We want to see how you can bring your unique talents to the Field Service Engineer role!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to match the job description. Mention your experience with white goods or any relevant training you've had, as it’ll make you stand out to us.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences, so we can quickly see what you bring to the table. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Baumatic Ltd.
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to white goods and domestic appliances. Familiarise yourself with common issues and solutions, as well as the brands you'll be working with. This will show that you're not just a good communicator but also technically savvy.
✨Showcase Your Customer Service Skills
As a Field Service Engineer, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will highlight your dedication to finding the best outcomes for customers.
✨Time Management is Key
Since you'll be managing your own schedule, be ready to discuss how you prioritise tasks and manage your time effectively. You might want to share specific strategies or tools you use to stay organised, as this will demonstrate your ability to handle the autonomy of the role.
✨Be Ready to Upsell
The job mentions bonus incentives for upselling products, so think about how you can approach this in a way that feels natural and beneficial for the customer. Prepare to discuss any previous sales experience and how you can apply those skills in this role.
