Telephone Service Operative in London

Telephone Service Operative in London

London Full-Time 36000 - 44000 £ / year (est.) No working from home possible
Bauer Media Outdoor

At a Glance

  • Tasks: Repair, test, and install telephone lines while working independently across various locations.
  • Company: Join Bauer Media Outdoor, a company that values inclusivity and teamwork.
  • Benefits: Enjoy a competitive salary, bonuses, flexible hours, and 25 days paid leave.
  • Other info: Work outdoors, enjoy social events, and access discounts at hundreds of retailers.
  • Why this job: Get hands-on experience in a dynamic role with full training and support.
  • Qualifications: Must have a UK driving licence and a willingness to learn new skills.

The predicted salary is between 36000 - 44000 £ per year.

We are looking for a hardworking, self-motivated individual to join our Delivery team as a Telephone Service Operative based out of our Dartford depot.

This is a hands-on role supporting our NWP (New World Payphone) products, with responsibility for keeping equipment and services operating to the required standards and timescales.

You'll be responsible for your own dedicated round, covering a range of locations across Westminster and the surrounding areas.

No two days will be the same, with work taking place across busy high streets, residential areas and rural locations.

This is a physically demanding, outdoor role, and you'll be comfortable working independently, with your company van as your base.

Your day-to-day work will include repairing, testing, cleaning and installing telephone lines and payphone equipment, fault-finding and diagnostics, replacing components, carrying out site inspections, and installing or removing equipment.

You'll also use handheld technology to record completed work, maintain the repair facility at the branch, and follow company health and safety procedures and instructions.

Full training and ongoing support will be provided to help you get started in the role.

What will you be doing?

  • Repairing, testing, and cleaning telephone lines
  • Using handheld technology to record work
  • Troubleshooting and diagnostics to determine the problem and provide a solution within a timely manner.
  • Fault‑find and repairing/replacing component level parts on Payphone equipment, both on‑site and in the repair facility at the Branch depot.
  • Conducting pre‑installation site inspections
  • Installation and/or removal of equipment
  • Have responsible for the NWP repair facility at the Branch Depot, including tidiness and storage of equipment and stock.
  • Implementing and maintaining the Company's Health & Safety Policy at all times
  • Implementing written and verbal instructions for the programming of NWP advertising equipment, both on‑site and in the repair facility at the Branch depot.

Desired Skills & Experience

  • A current UK driving licence with no more than 3 points is essential.
  • Willingness to learn new skills in telephone maintenance
  • Good computer literacy skills
  • Excellent verbal and communication skills
  • Ability to work productively, effectively and efficiently.
  • Able to deliver under tight timescales, whilst maintaining attention to detail
  • Ability to use Handheld technology
  • Previous experience in a similar role is preferred

What's in it for you?

  • Flexibility of working hours
  • Independent working
  • All your equipment, tools, uniform, and a work van are provided for you
  • You have no commuter costs, so you'll save significantly on travelling to work
  • A decent salary of £34,000 for a job that works for you
  • We pay a quarterly bonus and a yearly bonus
  • Christmas parties, summer BBQ's and lots of opportunity to socialise if you want to
  • 25 days paid annual leave plus Bank Holidays
  • Overtime opportunities
  • Company pension up to 8%, life insurance and group income protection schemes
  • Cycle to work scheme, travel season ticket loans and a whole host of discounts across 100s of retailers
  • Full training and development plan

Sound like the job role for you?

At Bauer Media Outdoor, we are committed to treating everyone with fairness and respect, regardless of their race, gender, age, ethnicity, background, sexual orientation, disability, or any other differences.

We work hard to foster an inclusive environment, a place you can be yourself.

We support reasonable adjustment requests from candidates and employees.

If you're interested in joining us to shape the future of out-of-home

If you require this job advert in a different format or need any adjustments to support your application let us know at

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Telephone Service Operative in London employer: Bauer Media Outdoor

Bauer Media Outdoor is an excellent employer, offering a dynamic work environment where innovation meets collaboration. With a focus on employee growth and development, team members are encouraged to enhance their skills while working on impactful projects across Essex. The company provides competitive salaries and benefits, fostering a culture that values strong relationships and teamwork.

Bauer Media Outdoor

Contact Details:

Bauer Media Outdoor Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Telephone Service Operative in London

Get Chummy with Industry Events

Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Bauer Media Outdoor and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!

Join Networking Communities

Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Bauer Media Outdoor.

Showcase Your Skills with Personal Projects

If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.

Utilise Online Job Boards Wisely

While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!

We think you need these skills to ace Telephone Service Operative in London

Telephone Maintenance
Fault-Finding and Diagnostics
Repairing and Testing Equipment
Installation and Removal of Equipment
Site Inspections
Health and Safety Compliance
Handheld Technology Usage

Some tips for your application 🫡

Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.

Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Bauer Media Outdoor.

Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!

Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Bauer Media Outdoor.

How to prepare for a job interview at Bauer Media Outdoor

Brush Up on Networking Protocols

Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.

Showcase Your Projects

Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.

Get Comfortable with Technical Scenarios

You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.

Emphasise Team Collaboration Skills

In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.