At a Glance
- Tasks: Manage relationships and performance for the Essex County Council contract, ensuring stakeholder needs are met.
- Company: Join Bauer Media Outdoor, a family-owned company with a diverse and inclusive culture.
- Benefits: Flexible working, competitive salary, bonus plans, and generous leave policies.
- Other info: Opportunity to work in a dynamic environment with excellent career growth potential.
- Why this job: Make a real impact in a collaborative role while driving business success.
- Qualifications: Experience in customer relationship management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
About the Role
As Estate Manager, you’ll build and maintain strong relationships across the Essex County Council (ECC) contract, ensuring stakeholder needs are understood and consistently met.
Working alongside the Portfolio Partnerships Manager, you’ll take joint ownership of the Essex estate, ensuring it is fully optimised and that BMO’s contractual obligations are delivered.
You’ll collaborate closely with Operations, Construction and other key teams to support effective delivery where required.
You’ll report into the Essex Partnership Manager and have line management responsibility for the dedicated Essex Estates Executives.
This is a collaborative role where success comes from truly understanding the customer and working in partnership with the Portfolio Partnerships Manager to deliver shared objectives and targets.
- What you’ll be doing
- Take ownership of contractual performance across the Essex County Council (ECC) contract, ensuring SLAs and KPIs are met, monitored and managed effectively, while identifying delivery risks and working with Operations and the Head of Delivery on practical solutions
- Manage the Essex Estates Executives, ensuring accurate KPI administration and maintaining design request and acceptance accuracy above 90%
- Support the Construction Project Manager with clear commercial and contractual briefs, and work with the Project Manager to ensure all ‘choice’ works are delivered on budget and remain commercially viable
- Review estate and contract performance, making recommendations to the Portfolio Partnerships Manager to improve profitability and value
- Support tender activity, client meetings and product presentations alongside the Portfolio Partnerships Manager
- Maintain accurate contract and site data across systems, resolving discrepancies and ensuring compliance with Health & Safety standards and company processes
- Act as a key point of contact for internal and external stakeholders, representing the business professionally and ensuring effective communication across teams, while sharing insights on competitor activity and market trends with the Portfolio team
Who are you?
- Experienced in customer relationship management, ideally within a Local Authority or Public Transport Executive (PTE) environment
- Confident negotiator with strong commercial awareness and the ability to balance stakeholder and business needs
- Strong communicator, both written and verbal, with a clear and professional approach
- Comfortable working with data, with good literacy and numeracy skills
- Familiar with systems such as D365 and Monday. com (desirable)
- A collaborative team player who builds strong working relationships and supports shared goals
What’s in it for you?
We\'re part of the Bauer Media Group, a multi-business, family-owned company that entertains, serves, and inspires over 200 million people.
At Bauer Media Outdoor, we\'re a mix of different people from different backgrounds, who come together every day to drive our business forward and create a culture that we\'re so proud of.
We\'re a great place to do great work, for all.
- Salary DOE
- Participation in our Core Bonus Plan/Quarterly Incentive Scheme
- Car Allowance or Company Car
- Flexible working (this generally looks like 3 days in our offices and 2 days at home)
- 25 days’ annual leave inc. bank holidays
- 2 paid volunteering days each year to support a charity or because that matters to you
- Company Pension Scheme matched at 5% or 8%
- Life Insurance and group income protection scheme
- Cycle to work scheme
- Travel/Season ticket loans and a whole host of discounts across 100s of retailers
At Bauer Media Outdoor, we are committed to treating everyone with fairness and respect, regardless of their race, gender, age, ethnicity, background, sexual orientation, disability, or any other differences.
We work hard to foster an inclusive environment, a place you can be yourself.
We support reasonable adjustment requests from candidates and employees.
If you\'re interested in joining us to shape the future of out-of-home media, we\'d love to hear from you.
#J-18808-Ljbffr
Estate Manager in Harlow employer: Bauer Media Outdoor
Bauer Media Outdoor is an excellent employer, offering a dynamic work environment where innovation meets collaboration. With a focus on employee growth and development, team members are encouraged to enhance their skills while working on impactful projects across Essex. The company provides competitive salaries and benefits, fostering a culture that values strong relationships and teamwork.
