Technical Campaign Executive

You’ll be joining Bauer Media Audio’s growing CRM team – the people behind the personalised customer journeys that help transform listeners into loyal fans. We work across some of the UK’s most recognised audio brands, including KISS, Magic Radio, Greatest Hits Radio, Absolute Radio, Kerrang! and Planet Rock, as well as competitions and promotions such as Make Me A Winner.

As the CRM function continues to expand, we’re looking for an additional Technical Campaign Executive to help support increasing campaign volumes across both Audio and Competitions.

The Difference You Will Make

This is an exciting opportunity to play a key role in the technical execution of CRM campaigns that reach millions of listeners and customers across Bauer Media.

Your Role

You’ll be responsible for supporting the technical delivery of CRM campaigns, ensuring customer journeys, audience targeting and campaign automations are built and executed effectively.

• Building and managing customer journeys and automated campaign workflows within CRM platforms.
• Creating and maintaining audience segmentations to support personalised communications.
• Supporting the end‑to‑end execution of CRM campaigns across multiple brands and business areas.
• Managing campaign scheduling and deployment activity.
• Ensuring CRM data and campaign processes are accurate, efficient and effective.
• Supporting reporting activity and campaign performance analysis.
• Identifying opportunities to improve processes, workflows and operational efficiency.
• Working closely with colleagues across CRM, marketing and content teams to deliver engaging customer experiences.

The Skills You Will Bring

We’re looking for someone who enjoys the technical side of CRM and is passionate about delivering campaigns that create real customer engagement.

• Experience in a CRM, Email Marketing, Marketing Automation or Digital Marketing role.
• Hands‑on experience delivering or supporting end‑to‑end CRM campaigns.
• Experience working with CRM platforms such as Braze, Salesforce Marketing Cloud, Adobe Campaign or similar tools.
• Experience building customer journeys, automations, audience segmentation or campaign workflows.
• Strong organisational skills and excellent attention to detail.
• Confidence working with campaign data and making informed decisions based on insights.
• A collaborative approach and the ability to work with a variety of stakeholders.
• A proactive mindset with a desire to improve processes and continually learn.

It would be great if you also have:

• Direct experience using Braze.
• Exposure to Tableau or other data visualisation tools.
• Basic SQL knowledge or audience‑querying experience.
• Experience within media, entertainment, publishing, competitions or customer engagement environments.

Working Pattern / Location

Permanent | London Hybrid Working | 1 office day per week – with Thursday as the Team’s anchor day. Occasional travel for team collaboration may be required.

Benefits

• 28 days holiday, bank holidays & 2 volunteer days to use.
• Access to Bauer Academy.
• Enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay.
• Opportunity for flexible working.
• And much more.

We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin colour, disability in our house.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know by emailing careershub@bauermedia.co.uk.

We are actively recruiting for this position, so the job advert may close earlier than expected.

If this sounds like a role you’re interested in, then please apply.

If there's anything we can do during the recruitment process to help you achieve your best, please let us know.