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- Tasks: Lead and manage system integrations for Bauer Audio across multiple platforms and regions.
- Company: Join Bauer Audio, a leader in audio systems integration, focused on innovation and collaboration.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of complex integration projects that impact global operations and enhance service delivery.
- Qualifications: Proven experience in service delivery management, vendor management, and system integrations is essential.
- Other info: Ideal for strategic thinkers who thrive in remote, cross-cultural environments.
The predicted salary is between 43200 - 72000 £ per year.
Job Description We are seeking an experienced Service Delivery Manager – Audio Systems Integration to oversee the successful delivery, performance, and management of system integrations between Bauer Audio’s CRM, sales, finance, and broadcast platforms. The role focuses on ensuring the seamless system integration across multiple regions while maintaining scalability, service quality, and effective collaboration with third-party vendors and internal teams. This is a critical role that involves managing cross-functional and cross-country integration projects, overseeing the entire service delivery process, and acting as the primary point of contact for integration performance and integration vendor management. Key Responsibilities: Act as the primary owner for all Bauer Audio integration-related matters. Develop and manage the enterprise integration strategy between CRM, sales, finance, and broadcast systems. Oversee the delivery and performance of integration services, ensuring all SLAs and KPIs are met. Manage Collaborate with third-party integration vendors to ensure successful service delivery and integration solutions. Collaborate with internal business and technical teams across different regions to facilitate smooth and scalable integration processes. Lead incident management and act as the escalat…
Service Delivery Manager - Audio Systems Integration employer: Bauer Media Group
Contact Detail:
Bauer Media Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager - Audio Systems Integration
✨Tip Number 1
Fokussiere dich auf deine Erfahrungen im Bereich Service Delivery Management und Systemintegration. Bereite konkrete Beispiele vor, die zeigen, wie du erfolgreich Integrationsteams geleitet und komplexe Projekte in verschiedenen Ländern umgesetzt hast.
✨Tip Number 2
Netzwerke mit Fachleuten aus der Audio- und Medienbranche. Nutze Plattformen wie LinkedIn, um Kontakte zu knüpfen und dich über aktuelle Trends und Herausforderungen in der Branche auszutauschen.
✨Tip Number 3
Informiere dich über die spezifischen Systeme, die Bauer Audio verwendet, insbesondere CRM- und Finanzsysteme. Zeige dein Wissen über diese Technologien und wie du sie in früheren Projekten erfolgreich integriert hast.
✨Tip Number 4
Bereite dich darauf vor, deine Fähigkeiten im Umgang mit Drittanbietern zu demonstrieren. Überlege dir, wie du in der Vergangenheit Herausforderungen mit externen Dienstleistern gemeistert hast und welche Strategien du angewendet hast, um die Servicequalität sicherzustellen.
We think you need these skills to ace Service Delivery Manager - Audio Systems Integration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service delivery management and system integrations. Focus on relevant projects where you managed cross-functional teams and vendor relationships.
Craft a Compelling Cover Letter: In your cover letter, emphasize your strategic leadership skills and your ability to manage complex integration projects. Mention specific examples of how you've successfully delivered integration solutions in the past.
Showcase Relevant Skills: Clearly outline your expertise in CRM, sales systems, and finance system integrations. If you have experience with broadcast systems or specific tools like HubSpot or SAP, make sure to include that as well.
Highlight Cultural Fit: Demonstrate your ability to work effectively in a remote, cross-cultural environment. Share examples of how you've collaborated with diverse teams and managed vendor performance in previous roles.
How to prepare for a job interview at Bauer Media Group
✨Showcase Your Integration Experience
Be prepared to discuss your previous experience with system integrations, particularly in CRM, sales, and finance systems. Highlight specific projects where you successfully managed cross-functional teams and delivered results.
✨Demonstrate Vendor Management Skills
Since vendor management is crucial for this role, come equipped with examples of how you've effectively collaborated with third-party service providers. Discuss any challenges you faced and how you overcame them to ensure successful service delivery.
✨Emphasize Your Problem-Solving Abilities
Prepare to share instances where you identified and resolved integration-related issues. This will showcase your proactive approach and ability to lead incident management effectively.
✨Communicate Your Strategic Vision
Articulate your understanding of the enterprise integration strategy and how you would align it with Bauer Audio's goals. Discuss your approach to balancing day-to-day operations with long-term planning for integration projects.
