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For Companies At a Glance
- Tasks: Manage customer debt, ensure timely payments, and support financial governance.
- Company: Join a collaborative Accounts Receivable Team in a supportive environment.
- Benefits: 28 days holiday, flexible working, and access to internal training.
- Why this job: Make a real impact on cashflow and customer experience while developing your skills.
- Qualifications: 2+ years in Credit Control, strong attention to detail, and excellent communication skills.
- Other info: Hybrid working in Peterborough with great career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Our Team: How we enrich everyday life
You’ll be joining our dedicated and highly collaborative Accounts Receivable Team, responsible for ensuring strong financial governance and smooth revenue operations. The team oversees all new customer onboarding, manages sales system/CRM interfaces for monthly billing, delivers invoices and statements, handles cash collection, posts cash to customer accounts, and reports on aged debt and bad debt.
We’re a well‑structured team made up of 1 Manager, 2 Team Leaders, and 22 Team Members, working together in a supportive environment where accuracy, service, and continuous improvement are at the heart of what we do.
The Difference you will make
As a Credit Controller, you will play a crucial role in managing outstanding customer debt and safeguarding the business against financial risk. You will work closely with both internal teams and external customers to ensure payments are collected on time, accounts are well‑maintained, and issues are quickly resolved. Your efforts directly support strong cashflow, reliable reporting, and an exceptional customer experience. You’ll also support Customer Master Data Governance, ensuring all customer details are accurate, compliant, and reliable for audit and reporting purposes.
Your Role
Your responsibilities will include, but are not limited to:
- Managing aged debt in line with our defined collection strategy
- Taking a proactive approach to chasing outstanding invoices by phone and email
- Escalating late payers to the Credit Control Team Leader when required
- Negotiating payment plans with customers and documenting agreements
- Performing customer account reconciliations
- Maintaining accurate Customer Master Data and supporting governance processes
- Managing Pre‑Stop and Stop accounts
- Investigating and arranging customer refunds
- Handling customer queries and ensuring resolution within agreed timelines
- Leading regular meetings and conference calls with internal stakeholders
- Liaising with external debt recovery partners
- Applying commercial awareness when managing specific customer accounts
The Skills you will bring
- 2+ years’ experience in Credit Control (shared service centre experience desirable)
- Strong attention to detail with the ability to manage deadlines and varied workloads
- Excellent organisational, customer service, and problem‑solving skills
- Proactive, adaptable, and collaborative approach with strong teamwork skills
- Confident communicator, comfortable handling difficult conversations professionally
- High level of resilience, reliability, and accuracy
- Strong Excel and Microsoft Office skills; S/4 Hana experience is a plus
- AAT qualification preferred but not essential
Working Pattern / Location
Hybrid – based in Peterborough
What’s in it for you
You’ll have 28 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider – Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You’ll have the opportunity for flexible working. And much more!
AR Credit Controller in Peterborough employer: Bauer Media Group
Contact Detail:
Bauer Media Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AR Credit Controller in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle difficult conversations or manage aged debt, and be ready to share your experiences.
✨Tip Number 3
Show off your skills! Bring examples of your work, like reports or reconciliations, to demonstrate your attention to detail and problem-solving abilities during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our awesome team.
We think you need these skills to ace AR Credit Controller in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your 2+ years in Credit Control and any relevant achievements that showcase your attention to detail and problem-solving skills.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our Accounts Receivable Team. Share specific examples of how you've managed aged debt or improved cash flow in previous roles, and don’t forget to show off your collaborative spirit!
Showcase Your Communication Skills: As a Credit Controller, you'll need to handle difficult conversations with confidence. In your application, give us a glimpse of your communication style—whether it’s through your writing or by mentioning experiences where you’ve successfully resolved customer queries.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Bauer Media Group
✨Know Your Numbers
As an AR Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of cash flow management, aged debt, and invoicing processes. Be ready to discuss how you've handled similar situations in the past and demonstrate your understanding of financial governance.
✨Showcase Your Communication Skills
You'll need to handle difficult conversations with customers and internal teams. Prepare examples of how you've successfully navigated challenging discussions or resolved disputes. Highlight your ability to negotiate payment plans and maintain strong relationships while ensuring timely payments.
✨Demonstrate Attention to Detail
Accuracy is key in this role. Bring examples of how you've maintained precise records or managed customer data effectively. You might even want to mention any tools or systems you've used, like Excel or S/4 Hana, to showcase your technical skills.
✨Be Proactive and Adaptable
The job requires a proactive approach to chasing outstanding invoices and resolving issues. Think of instances where you've taken the initiative to improve processes or adapt to changing circumstances. This will show that you're not just reactive but also forward-thinking in your approach.
