You’ll be joining a growing CRM team at Bauer Media, working on one of our most exciting and commercially successful products – Make Me A Winner.
Our team sits within Audio Marketing and is responsible for driving customer engagement, acquisition and retention through smart, data‑led CRM campaigns. We’re a small team with big ambitions, and because we’re growing, there’s a real opportunity to make your mark and help shape how CRM evolves across the business.
The environment is fast‑paced, collaborative and constantly changing. You’ll work closely with marketing, commercial, creative and data teams while contributing to campaigns that reach hundreds of thousands of customers every week.
The Difference You Will Make
This is a fantastic opportunity for a CRM professional who enjoys seeing the direct impact of their work.
As CRM Executive, you'll help deliver high‑impact, multi‑channel campaigns designed to drive customer engagement, entries and revenue. You'll support the evolution of personalised customer journeys while helping to create meaningful customer experiences across email, SMS, push notifications and emerging channels.
You’ll be joining at an exciting point in the team's growth, giving you the chance to influence processes, learn new skills and broaden your exposure to CRM strategy and lifecycle marketing.
Your Role
You’ll be responsible for planning, building and delivering CRM campaigns that support the continued growth of Make Me A Winner.
Responsibilities include but are not limited to:
- Building and deploying CRM campaigns across email, SMS and other digital channels
- Supporting campaign segmentation, targeting and reporting
- Assisting with lifecycle and automated customer journeys
- Collaborating with creative, marketing and commercial stakeholders
- Monitoring campaign performance and identifying opportunities for optimisation
- Ensuring campaigns meet brand, compliance and data standards
- Contributing campaign ideas and helping improve customer engagement strategies
- Maintaining high standards of quality and attention to detail throughout campaign delivery
The Skills You Will Bring
- Previous CRM, email marketing or lifecycle marketing experience
- Experience working in fast‑paced, high‑volume environments
- Strong commercial mindset with an understanding of customer engagement
- Experience using CRM platforms and campaign management tools
- Ability to manage multiple priorities and meet deadlines
- Strong attention to detail
- Excellent communication and collaboration skills
- Experience with Braze would be highly advantageous
- Multi‑channel CRM experience is desirable
Working Pattern / Location
Location: Manchester, GB, M15 4PR; London, GB, NW1 2PL
What’s in it for you
- 28 days holiday, bank holidays and 2 volunteer days to use
- Access to Bauer Academy for professional development
- Enhanced maternity/adoption, paternity and shared parental leave pay
- Opportunity for flexible working
- And much more
We are an international employer and equal opportunities are important to us. We welcome everyone in their uniqueness, regardless of religion, gender, skin colour, disability or other protected characteristics.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long‑term health condition, and need us to make any reasonable adjustments, please let us know.
CRM Executive (Make Me A Winner) in Manchester employer: Bauer Media Group
Bauer Media Group is an excellent employer, offering a dynamic work environment in Manchester where creativity and innovation thrive. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to collaborate with talented professionals in the audio industry. The hybrid work model promotes a healthy work-life balance, making it an attractive place for those seeking meaningful and rewarding employment.
