AR Credit Controller in Peterborough

AR Credit Controller in Peterborough

Peterborough Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer debt, ensure timely payments, and support financial governance.
  • Company: Join Bauer Media, a leading European media business with a consumer-first mindset.
  • Benefits: Enjoy 28 days holiday, flexible working, and access to professional development.
  • Why this job: Make a real impact on cashflow and customer experience in a dynamic team.
  • Qualifications: 2+ years in Credit Control, strong attention to detail, and excellent communication skills.
  • Other info: Hybrid role based in Peterborough with great career growth opportunities.

The predicted salary is between 30000 - 42000 £ per year.

We are looking to add an AR Credit Controller to our Accounts Receivable Team in Peterborough.

Our Team: You’ll be joining our dedicated and highly collaborative Accounts Receivable Team, responsible for ensuring strong financial governance and smooth revenue operations. The team oversees all new customer onboarding, manages sales system/CRM interfaces for monthly billing, delivers invoices and statements, handles cash collection, posts cash to customer accounts, and reports on aged debt and bad debt.

The Difference you will make: As a Credit Controller, you will play a crucial role in managing outstanding customer debt and safeguarding the business against financial risk. You will work closely with both internal teams and external customers to ensure payments are collected on time, accounts are well‑maintained, and issues are quickly resolved. Your efforts directly support strong cashflow, reliable reporting, and an exceptional customer experience. You’ll also support Customer Master Data Governance, ensuring all customer details are accurate, compliant, and reliable for audit and reporting purposes.

Your Role: Your responsibilities will include, but are not limited to:

  • Managing aged debt in line with our defined collection strategy
  • Taking a proactive approach to chasing outstanding invoices by phone and email
  • Escalating late payers to the Credit Control Team Leader when required
  • Negotiating payment plans with customers and documenting agreements
  • Performing customer account reconciliations
  • Maintaining accurate Customer Master Data and supporting governance processes
  • Managing Pre‑Stop and Stop accounts
  • Investigating and arranging customer refunds
  • Handling customer queries and ensuring resolution within agreed timelines
  • Leading regular meetings and conference calls with internal stakeholders
  • Liaising with external debt recovery partners
  • Applying commercial awareness when managing specific customer accounts

The Skills you will bring:

  • 2+ years’ experience in Credit Control (shared service centre experience desirable)
  • Strong attention to detail with the ability to manage deadlines and varied workloads
  • Excellent organisational, customer service, and problem‑solving skills
  • Proactive, adaptable, and collaborative approach with strong teamwork skills
  • Confident communicator, comfortable handling difficult conversations professionally
  • High level of resilience, reliability, and accuracy
  • Strong Excel and Microsoft Office skills; S/4 Hana experience is a plus
  • AAT qualification preferred but not essential

Working Pattern / Location: Hybrid – based in Peterborough

What’s in it for you: You’ll have 28 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider – Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You’ll have the opportunity for flexible working. And much more!

Equal Opportunities & Inclusion: We are an international employer and equal opportunities are important to us. That’s why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house. We are committed to ensuring our recruitment process is inclusive and accessible to all.

AR Credit Controller in Peterborough employer: Bauer Media Group Heinrich Bauer Verlag KG

Bauer Media Group is an exceptional employer, offering a collaborative and supportive work environment in Peterborough. With a strong focus on employee development through the Bauer Academy, generous benefits including 28 days of holiday and flexible working options, and a commitment to inclusivity, we empower our team members to thrive both personally and professionally while contributing to meaningful content that enriches lives.
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Contact Detail:

Bauer Media Group Heinrich Bauer Verlag KG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land AR Credit Controller in Peterborough

✨Tip Number 1

Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to credit control. Think about how you’d handle difficult conversations or manage aged debt, and be ready to share your experiences.

✨Tip Number 3

Show off your skills! If you’ve got strong Excel or S/4 Hana experience, make sure to highlight that in conversations. Bring examples of how you’ve used these tools to improve processes or resolve issues.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team.

We think you need these skills to ace AR Credit Controller in Peterborough

Credit Control
Attention to Detail
Organisational Skills
Customer Service
Problem-Solving Skills
Proactive Approach
Adaptability
Teamwork Skills
Communication Skills
Resilience
Reliability
Accuracy
Excel Skills
Microsoft Office Skills
S/4 Hana Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your 2+ years in Credit Control and any relevant achievements that showcase your attention to detail and problem-solving skills.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our Accounts Receivable Team. Share specific examples of how you've managed aged debt or resolved customer queries effectively in the past.

Showcase Your Communication Skills: Since you'll be handling difficult conversations, it's important to demonstrate your communication skills in your application. Use clear and concise language, and don't shy away from mentioning any experience you have in negotiating payment plans.

Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application is processed smoothly and you get the best chance to shine in front of our hiring team!

How to prepare for a job interview at Bauer Media Group Heinrich Bauer Verlag KG

✨Know Your Numbers

As an AR Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of cash flow management, aged debt, and invoicing processes. Be ready to discuss how you've handled these in past roles, as it shows you understand the core responsibilities.

✨Showcase Your Communication Skills

You'll need to handle difficult conversations with customers and internal teams. Prepare examples of how you've successfully navigated tough discussions or resolved conflicts. This will demonstrate your confidence and professionalism, which are key for this role.

✨Demonstrate Proactivity

The job requires a proactive approach to chasing outstanding invoices. Think of specific instances where you took the initiative to improve processes or resolve issues before they escalated. Highlighting this will show that you're not just reactive but also forward-thinking.

✨Familiarise Yourself with Tools

Strong Excel skills are a must, and familiarity with S/4 Hana is a plus. If you have experience with these tools, be prepared to discuss how you've used them effectively in your previous roles. If not, consider brushing up on basic functionalities to show your willingness to learn.

AR Credit Controller in Peterborough
Bauer Media Group Heinrich Bauer Verlag KG
Location: Peterborough

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