At a Glance
- Tasks: Manage accounts receivable and resolve customer payment issues in a dynamic environment.
- Company: Join CoStar, a diverse and inclusive company that values your unique background.
- Benefits: Enjoy private medical cover, 28 days leave, and competitive pension options.
- Other info: Flexible work culture with opportunities for growth in a high-paced setting.
- Why this job: Make a real impact by improving AR performance and collaborating with sales teams.
- Qualifications: Fluent in French and English, with experience in collections and strong Excel skills.
The predicted salary is between 35000 - 45000 £ per year.
The Credit Controller will be responsible for full life cycle accounts receivable management for our portfolio of brands, in a fast-paced, high volume, customer centric, metrics driven environment.
Responsibilities
- Accountable for improving AR performance through concise AR aging metrics.
- Identify and resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team.
- Become proficient in understanding company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame.
- Coordinate and escalate slow or non-pay accounts at 60-day thresholds with sales organization and AR Management for support.
- Balance portfolio performance with supporting occasional projects and ad hoc reporting requests.
- Lead proactive meetings with sales leaders regarding past-due accounts.
Qualifications
- Bachelor's degree or equivalent experience.
- A track record of commitment to prior employers.
- Demonstrable experience in consumer and/or commercial collection, billing, or cash applications in addition to customer service experience within a corporate setting.
- Proven ability to actively resolve customer inquiries in a timely manner and high degree of customer service.
- Ability to work within time deadlines by prioritising workload and understanding the priority business outcomes.
- Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas (pivot tables and VLOOKUPs).
- Excellent oral and written communication skills in both French and English.
- Additional language skills preferred (Spanish, German).
- Oracle Advanced Collections experience preferred.
- Experience collaborating and communicating with other internal business partners.
- Strong focus and attention to detail.
- Ability to be flexible and adapt to changing situations at a high growth company, especially in the period of month/quarter/year-end closing.
Benefits
- Full private medical cover.
- Dental cover.
- Life Assurance and member rewards.
- 28 days annual leave.
- Competitive pension.
- Season ticket loans.
- Enhanced maternity and paternity pay.
- Other benefits.
At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.
French-Speaking Credit Controller - AR & Collections employer: Baubot
CoStar Group is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong commitment to employee growth, we offer comprehensive benefits including full private medical cover, generous annual leave, and enhanced family leave policies, ensuring our team members feel valued and supported. Join us to thrive in a fast-paced environment where your contributions directly impact our success and where diversity is celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land French-Speaking Credit Controller - AR & Collections
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who work in accounts receivable or credit control. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of AR metrics and customer communication strategies. We recommend practising common interview questions related to credit control and having examples ready that showcase your problem-solving skills.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer’s mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace French-Speaking Credit Controller - AR & Collections
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Credit Controller. Highlight your experience in accounts receivable management and any relevant metrics you've improved in previous roles. We want to see how you can bring value to our team!
Show Off Your Language Skills:Since this role requires French, don’t forget to showcase your language proficiency! Include any relevant experiences where you’ve used your French skills, especially in a customer service or finance context. We love seeing candidates who can communicate effectively in both English and French.
Be Specific About Your Experience:When detailing your past roles, be specific about your achievements in collections and billing. Use numbers and examples to illustrate how you’ve resolved customer issues or improved AR performance. This helps us understand your impact in previous positions.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Baubot
✨Know Your Numbers
As a Credit Controller, you'll be dealing with AR metrics daily. Brush up on your knowledge of AR aging metrics and be ready to discuss how you've improved performance in past roles. This shows you understand the importance of data in driving results.
✨Master the Art of Communication
Since this role requires excellent communication skills in both French and English, practice articulating your thoughts clearly in both languages. Prepare examples of how you've resolved customer issues through effective communication, as this will demonstrate your ability to handle client relationships.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific instances where you've identified and resolved slow payment issues. Highlight your proactive approach and any root cause analysis you've conducted. This will illustrate your capability to tackle challenges head-on.
✨Familiarise Yourself with Tools
Since proficiency in Excel is crucial, make sure you're comfortable with functions like pivot tables and VLOOKUPs. If you have experience with Oracle Advanced Collections, mention it! Being tech-savvy can set you apart from other candidates.
